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ian@huth · 26-01-2006, 22:35

The NTL chap that phoned me gave his full name, telephone number and extension number and told me to contact him direct with any future issues. He explained exactly what he was doing and said that it would all be effective within 30 minutes. The things that I could check were done well before the 30 minutes were up.

26-01-2006, 22:35	#9
ian@huth cf.mega poster Join Date: Jun 2003 Location: Huthwaite, Nottinghamshire Services: VM 2Mb, VM phone 5p plan, 2xSky+ boxes (Family pack, sports & movies) Posts: 4,520	Re: ntl complaints procedures. The NTL chap that phoned me gave his full name, telephone number and extension number and told me to contact him direct with any future issues. He explained exactly what he was doing and said that it would all be effective within 30 minutes. The things that I could check were done well before the 30 minutes were up. __________________ Please put brain in gear before posting. There is no such thing as the average man (or woman). DigiGuide - the best by far source for planning your TV viewing http://getdigiguide.com/?p=1&r=11440