Everything Everywhere out of line???

[m419]

This large company which has been thrown together by France Telecom and Deutsche Telekom to strengthen its position in the UK market seems to be a farce.

I think they are out of line on how they are operating, its fine merging companies together but customers are losing out.

Before they officially merge, they should set up terms and conditions and costs properly.

1. Stop charging expensive rates for calling Orange mobiles from T-Mobile phones and vice versa. So T-Mobile customers that have allowances to call T-Mobile phones at no extra cost should also be able to call Orange phones at no extra cost.

2. schemes such as Magic Numbers should include T-Mobile numbers.

3. One set of terms and conditions for both brands.

Don't forget the companies officially merged on the 1st July 2010 and T-Mobile and Orange in the UK are now just brand names which trade under licence to the brand owners which are France Telecom and Deutsche Telekom and remember your network operator is Everything Everywhere limited.

So just think if you are on the Mates Rates price plan on T-Mobile, don't you think it is fair that you should be paying 8p per minute rather than the 25p per minute rate. Remember it is the same network and customers are missing out!

They will prolong the so called merger on purpose to gain even more out of customers, but it already has merged.

It should have sorted things out like the above issues pre-merger and should have come into effect on that date not 6 months or a year later!

[weesteev]

Things like this will take time to merge, you cant expect everything to happen overnight, Virgin Media have been merging services, applications, pricings, T&C's for over 3 years now and still arent complete.

Everythign Everywhere will ahve the daunting task of merging 2 of the biggest mobile networks in the UK and removing duplicate towers and un-needed bandwidth while distributing to areas that are needed. The complexities in any merger are massive, but I think that T-Mob and Orange will have some job on their hands for a few years at least!

[m419]

Definately! Especially when it comes to the 3G infrastructure, there is one thing that is throwing a spanner in the works and that is Hutchison 3G.

As you know T-Mobile merged its 3G infrastructure with Hutchison 3G's last year. Orange already has a 3G infrastructure, this will mean Everything Everywhere will have to merge those into the coverage also used by 3 and kull a majority or re-locate. Everything Everywhere will also have to sell some of its Spectrum for competition reasons and the likely buyers will be Hutchison 3G.