Help clarifying home delivery clause...
Last year 02 totally screwed up delivery of my current Iphone. To cut a VERY long story short I ended up with three handsets, 02's system say I only have one phone despite numerous calls to be sure. The last two handsets (I had 3 to 4 FAULTY iphones!!) were delivered by 'some bloke' in a car, not an official delivery van type person. Both times I was out at the time and again, both times he left the new phone without taking the old one back!! This all dates back to last October and I remember hearing about some rule regarding unclaimed items legally becoming your own after X amount of time. Am I right?
Before anyone suggests I try speaking to 02, oh believe me I have tried several times and they don't seem to understand what the issue is! At the time I took ownership of the first Iphone apparently they were out of stock, the first phone that arrived only did so after I had a rather firm chat with a supervisor after the previous CS rep had promised me a phone. All seemed rather 'shifty' to me.
Thanks guys :-)
Last edited by chrisjones; 20-05-2010 at 17:16.