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ADSL and phoneline install - timescales advice
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Old 19-03-2010, 03:23   #1
jrhnewark
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ADSL and phoneline install - timescales advice

Hi all,

We're moving house on the 10th April and getting the keys to the new place on the 9th.

We've decided to move on to ADSL and get O2 Broadband's Pro package, but unfortunately they don't offer line rental yet (I'd rather not pay it at all and stick with Vonage, but there we go! that's life!).

Rather than getting a BT phone line, the Post Office look like they offer a better deal for £12 a month which includes evening calls.

They claim the line can be active within 5 days. I know the new place has a BT socket, so should it simply be a case of ringing up the Post Office home phone people, giving them the address and our details to get it activated, and then once it's activated calling O2 to get them to provision ADSL on the line?

Bear in mind that at this stage no one's currently living at the property and we won't have access to it til the 9th April...

Apologies for the ignorance, it's just we've always been on cable!
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Old 19-03-2010, 08:47   #2
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Re: ADSL and phoneline install - timescales advice

Are you sure that O2 can provide you with ADSL on a line provided by the Post Office? Better make sure that's possible as well. I'd say it will take another couple of weeks after your line has been activated for you to be up and running. It will take a couple of days for your phone line to show up on the system that ADSL providers use to check you have a line they can use.
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Old 19-03-2010, 09:17   #3
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Re: ADSL and phoneline install - timescales advice

The Post Office will use BT Wholesale's lines, so effectively whatever you get it's a BT phone line. Double-check with o2 whether that's possible, although I'm reasonably confident the answer will be yes.
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Old 19-03-2010, 09:25   #4
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Re: ADSL and phoneline install - timescales advice

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Originally Posted by Turkey Machine View Post
The Post Office will use BT Wholesale's lines, so effectively whatever you get it's a BT phone line. Double-check with o2 whether that's possible, although I'm reasonably confident the answer will be yes.
The trouble is, when you take the phone line through another company, 9/10 it doesn't show up in checking systems used by ADSL companies, so you can't do the order online.
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Old 19-03-2010, 09:26   #5
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Re: ADSL and phoneline install - timescales advice

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Originally Posted by Charlie_Bubble View Post
The trouble is, when you take the phone line through another company, 9/10 it doesn't show up in checking systems used by ADSL companies, so you can't do the order online.
Should do, as they use BT's database. There are a few companies out there who don't use it mind.
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Old 19-03-2010, 17:05   #6
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Thumbs up Re: ADSL and phoneline install - timescales advice

Hi the cheepest line rental and free evning weekends calls are from primus Line rental £9.99 plus free evening weekend calls you can get that then get your own bb on the line
they also install a new line for £69 if the phone line is dead not active no dial tone they will treat that as a new line activation

http://www.primussaver.co.uk/homephone_packages.html

Last edited by tridens; 19-03-2010 at 17:20.
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