Advice with 02 muck up

chrisjones · 07-10-2009, 16:26

Hi,
So heres the short version. 02 mucked me about with an iPhone delivery, one went to the wrong house, another was dropped on route and one had something nasty spilt on it in the depot. After all the nonsense was sorted out I ended up with THREE new iPhones sat at home, but only one is showing on my 02 account. I stressed to the CS guy that I was concerned more might show up as I had, had so many issues, he said any blame would lie with the couriers as its out of my hands once I sign on the door.
SOOOO do I own up to 02 and give them back or am I ok to 'give them' to a family member ( :-P ) or will 02 know they are in use?

Thanks guys.

haydnwalker · 07-10-2009, 18:05

O2 might have had them disabled from being activated, so you could possibly use them on your WiFi and as an iPod but that could be all... Depends what O2 already know doesn't it.

**Graham M** · 07-10-2009, 18:16

Surely that depends if you go to activate them on the O2 network?

chrisjones · 07-10-2009, 18:48

From the conversation I had with the CS guy he couldnt see more than one phone allocated to my account, so where they think these other two are ive no idea!

Two of the phones were rushed out to me via same day courier service as both times I was told they had none in stock, when in fact they actually did and were just trying to weasel out of sorting the situation out.

So chances are they were found in a last min scramble and send out same day courier without been logged correctly.

Paul · 07-10-2009, 18:50

If you signed for them O2 will be able to track them to you and ask for them back. If they do this is totally down to them and may not be immediate but may well happen some time down the line. Question is do you want to risk them proving you received 3 Iphones and asking for payment or return of item.

m419 · 07-10-2009, 20:00

The law says if O2 don't ask for them back within 6 months, then they are yours to keep.

However the spare ones MUST not be used, and that means inserting batteries,inserting sim cards and inserting any memory cards into the phone, if you do, then it will be deemed as used and even when or if you send them back you will be liable for costs.

so just leave them and wait for O2 to contact you, if they ask for them back or make a charge on your account then send them back, if they don't contact you or charge for them within 6 months then keep them,if they contact you after this time, seek legal advice.

Flyboy · 07-10-2009, 20:15

If you have received something you did not ask to get, as long as you make it available for the sender to collect (ensuring that is in no worse condition than you received it in), but they do not bother to collect, after a reasonable amount of time, title passes to you.

handyman · 07-10-2009, 20:15

Quote:

Originally Posted by m419

However the spare ones MUST not be used, and that means inserting batteries,inserting sim cards and inserting any memory cards into the phonen

Battery is non removable and no memory card slot ;-) lol

Also on my 1st iphone the sim card was already in the unit..

If after 6 months nothing has happened then get them on ebay..

dragon · 05-12-2009, 22:44

Network would know as soon as they became active as I believe the phone would transmit it's imie to the network on connect.

Also all the UK networks now share the DB of barred phones.

chrisjones · 06-12-2009, 09:47

I ended up keeping them as I was dropping the nice black one far too often (I have a 10 month old boy, say no more!). Thing is I switched back to one of the older ones and it worked no problem with my sim card and to date (a week after my original post in this thread) ive not heard a peep from O2!

Zee · 06-12-2009, 13:08

Why don't you give them to family members or friends so they could use them on a different network (Three, Orange...) so that way O2 wont know if they were activated, right?

sraadkil · 27-12-2009, 03:56

I find games now days that require the CD most just use it for installation then verify online or have like official patches that remove the need to pop the cd in every time. If your not on a internet connection and you cant verify online, then I don't know...

Oh man, this game is pretty sweet. Why can't more games have cutscenes that you want to see more of?

Flyboy · 27-12-2009, 22:39

That was quick, banned on his first post!

webcrawler2050 · 27-12-2009, 22:40

Sounded fishy tbh.

Darlington · 28-12-2009, 21:30

All Iphones have a unique code. It is on the sim card tray.

All you have done by changing phones is show O2 that you are connnected using your sim. They will know which ones they have sent by the unique code. My missus had a problem with the sim tray and they can't change the tray because of this unique code. We had to contact Apple for another tray with that code on. So they will eventually look for the phones at some point. Your problem is when.