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Originally Posted by Dunk01
bloody typical!
why do they constantly lie!
when ever I phone about my connection i get the same old "turn off your modem, leave it for a minute then power up and reboot your pc!!
Seems to be the answer for everything!
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Just tell them you've already done it more than once, and when it didn't help you decided then to phone TW. You'll get put through to the next tier of support who are more helpful in my experience