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Scott_Lee67 · 06-12-2005, 11:25

AsI am self employed and my finances are often unstable I cannot rely on money being in my account on the due date for me to be able to use the Direct Debit facility so I rely on the bill coming through the post and thewn call to pay by debit card or use internet banking.

On 2 occasions I have not received bills. 1 for broadband and the other for telephone.

The issue is not about paying bills its about NTL denying its customers access to support out of hours for a service that their customer has paid for and they are contractually obliged to provide!

06-12-2005, 11:25	#8
Scott_Lee67 cf.member Join Date: Aug 2005 Location: Leeds Services: NTL Broadband, NTL Telephone Posts: 10	Re: Denial Of Broadband Support! AsI am self employed and my finances are often unstable I cannot rely on money being in my account on the due date for me to be able to use the Direct Debit facility so I rely on the bill coming through the post and thewn call to pay by debit card or use internet banking. On 2 occasions I have not received bills. 1 for broadband and the other for telephone. The issue is not about paying bills its about NTL denying its customers access to support out of hours for a service that their customer has paid for and they are contractually obliged to provide!