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handyman · 06-12-2005, 10:37

I think thats quite a good idea that they can have that feature on the IVR. Quite often when I worked at ntl faults we would get calls from people saying their service was not working only for me to investigate and find they had not pay bills and have to hand them off to accounts to pay up.

Well done ntl I say.

06-12-2005, 10:37	#2
handyman bah Join Date: Jun 2003 Location: Nr Carnforth Age: 33 Services: I want ntl 10mb stomp Posts: 5,315	Re: Denial Of Broadband Support! I think thats quite a good idea that they can have that feature on the IVR. Quite often when I worked at ntl faults we would get calls from people saying their service was not working only for me to investigate and find they had not pay bills and have to hand them off to accounts to pay up. Well done ntl I say.