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Originally Posted by Zanny
I have good news and bad news
Good news:- I got the ethernet cable working  Modem now tests at 7.9meg
Bad News:- Turns out the ethernet socket on the ntl modem is dodgy, if you REALLY push the cable in the light suddenly lights up. Ive tried both ends of cable so its not the cable. Should they replace modem with a dodgy ethernet socket if the usb socket still works? |
Yes, they should. For all they know you may have no spare USB ports on your machine. Call it in as a fault.