Cable Forum - View Single Post - How do i get a refund via the Direct debit guarantee

**Paul M** · 03-12-2005, 01:08

Pretty much as above - tell the bank that the payment is disputed and you want a refund, they have no choice but to do as requested. Once you have the refund, cancel the DD to stop ntl taking any more money. Then sort out the problem with ntl.

03-12-2005, 01:08	#15
Paul M Busy Admin Join Date: Oct 2003 Location: Nottingham Age: 46 Services: VM Phone : Sky+ Multiroom : VM Cable (20 Mbps) Posts: 14,662	Re: How do i get a refund via the Direct debit guarantee Pretty much as above - tell the bank that the payment is disputed and you want a refund, they have no choice but to do as requested. Once you have the refund, cancel the DD to stop ntl taking any more money. Then sort out the problem with ntl. __________________ Click here for a real, interactive, tv guide.