Sky price hike

Does anyone know if Sky have the same rule as NTL.

IE if they increase there prices you can cancel without penalty if you are still in the first 12 months. As Sky are increasing there prices and i was told my price would not go up in the first 12 months i am annoyed to say the least. I have just had the crappy Sky mag today and in it is the letter informing me they are going against what they told me and will be increasing my subscription " not in so many words but you get the drift i am sure".

I am on the phone at the moment to Sky but have been on hold for 28 Min's so far.

edit

" 35 min's so much for sky's fast times to answer. " Ended up in India and was informed that i will have to pay the increase and that there is no record of the conversation from when i signed up. Told them to get disconnections to phone me asp. Lets see if they phone.

[Neil]

Try ringing 0800 587 5707-don't press * or # or anything that the recording asks you to, just sit patiently & you will get transferred.

It's not nice ringing an 0870 number at your expense is it?

Originally Posted by Neil

Try ringing 0800 587 5707-don't press * or # or anything that the recording asks you to, just sit patiently & you will get transferred.

It's not nice ringing an 0870 number at your expense is it?

Nice one

[orangebird]

Originally Posted by unlimited

Does anyone know if Sky have the same rule as NTL.

IE if they increase there prices you can cancel without penalty if you are still in the first 12 months. As Sky are increasing there prices and i was told my price would not go up in the first 12 months i am annoyed to say the least. I have just had the crappy Sky mag today and in it is the letter informing me they are going against what they told me and will be increasing my subscription " not in so many words but you get the drift i am sure".

I am on the phone at the moment to Sky but have been on hold for 28 Min's so far.

edit

" 35 min's so much for sky's fast times to answer. " Ended up in India and was informed that i will have to pay the increase and that there is no record of the conversation from when i signed up. Told them to get disconnections to phone me asp. Lets see if they phone.

What price hike is this???

[Bob]

I have seen somewhere that the top package was going to be £43.50 from September - however don't quote me on that

Edit: Oh here we are: http://forum.digitalspy.co.uk/board/...d.php?t=405511

Price Changes from the above link:
2mix - £15
4mix - £18
6mix - £21 - Family Pack

2mix + 1 premium - £28
4mix + 1 premium - £30
6mix + 1 premium - £32

2mix + 2 premium - £34

The above have no change in price, the below have changed in price.

4mix + 2 premium - £36
6mix + 2 premium - £37 - Family Pack + Sports

2mix + 3 premium - £38.50
4mix + 3 premium - £39.50
6mix + 3 premium - £40.50

2mix + 4 premium - £41.50
4mix + 4 premium - £42.50
6mix + 4 premium - £43.50 - Sky World

According to the poster of this information it should be correct

[orangebird]

Originally Posted by Bob

I have seen somewhere that the top package was going to be £43.50 from September - however don't quote me on that

Edit: Oh here we are: http://forum.digitalspy.co.uk/board/...d.php?t=405511

Price Changes from the above link:
2mix - £15
4mix - £18
6mix - £21 - Family Pack

2mix + 1 premium - £28
4mix + 1 premium - £30
6mix + 1 premium - £32

2mix + 2 premium - £34

The above have no change in price, the below have changed in price.

4mix + 2 premium - £36
6mix + 2 premium - £37 - Family Pack + Sports

2mix + 3 premium - £38.50
4mix + 3 premium - £39.50
6mix + 3 premium - £40.50

2mix + 4 premium - £41.50
4mix + 4 premium - £42.50
6mix + 4 premium - £43.50 - Sky World

According to the poster of this information it should be correct

Just a quid for me then (Sky World), that's OK.. Any one know if multi room charges are changing?

[Bob]

Those listed above are the only price changes mentioned on that thread on DS.

Apparently the information comes with the latest Sky Magazine

Woo! 600 posts

[Derek]

Originally Posted by orangebird

Just a quid for me then (Sky World), that's OK.. Any one know if multi room charges are changing?

Don't think so. My multiroom subs are going up by a grand total of 67p a month.

Originally Posted by unlimited

Does anyone know if Sky have the same rule as NTL.

IE if they increase there prices you can cancel without penalty if you are still in the first 12 months. As Sky are increasing there prices and i was told my price would not go up in the first 12 months i am annoyed to say the least. I have just had the crappy Sky mag today and in it is the letter informing me they are going against what they told me and will be increasing my subscription " not in so many words but you get the drift i am sure".

I am on the phone at the moment to Sky but have been on hold for 28 Min's so far.

edit

" 35 min's so much for sky's fast times to answer. " Ended up in India and was informed that i will have to pay the increase and that there is no record of the conversation from when i signed up. Told them to get disconnections to phone me asp. Lets see if they phone.

Just a update.


Sky phoned me for that.

They have checked and it does show on my account record that they offered no price increase for 12 months therefor my price will not go up.

for record keeping
for there diabolical Indian call centre.

Originally Posted by Bob

I have seen somewhere that the top package was going to be £43.50 from September - however don't quote me on that

Edit: Oh here we are: http://forum.digitalspy.co.uk/board/...d.php?t=405511

Price Changes from the above link:
2mix - £15
4mix - £18
6mix - £21 - Family Pack

2mix + 1 premium - £28
4mix + 1 premium - £30
6mix + 1 premium - £32

2mix + 2 premium - £34

The above have no change in price, the below have changed in price.

4mix + 2 premium - £36
6mix + 2 premium - £37 - Family Pack + Sports

2mix + 3 premium - £38.50
4mix + 3 premium - £39.50
6mix + 3 premium - £40.50

2mix + 4 premium - £41.50
4mix + 4 premium - £42.50
6mix + 4 premium - £43.50 - Sky World

According to the poster of this information it should be correct

From september? isnt that handy then?
It just so happens my 12 months is up in september, nice call to retentions?

[Nugget]

Originally Posted by unlimited

Just a update.


Sky phoned me for that.

They have checked and it does show on my account record that they offered no price increase for 12 months therefor my price will not go up.

for record keeping
for there diabolical Indian call centre.

Who the hell were you ringing?!?! Every time I've rung Sky, I've got through to someone up in Scotland or, at the very least, a Scot. Maybe you just happened to get an Indian member of staff -

[andygrif]

Originally Posted by unlimited

for record keeping
for there diabolical Indian call centre.

Probably better than their diabolical Glaswegian call centre. Fortunately as their system seems to work a whole lot better than ntl's, I've never needed to call them since we had the install.

Originally Posted by Nugget

Who the hell were you ringing?!?! Every time I've rung Sky, I've got through to someone up in Scotland or, at the very least, a Scot. Maybe you just happened to get an Indian member of staff -

No it was a Indian call centre i asked them

More info HERE

[ultimate]

I just received a letter from NTL, prices are going up 1.9.2006

[cnewton2k]

As far as i know in the Sky contract it says that they can increase your subscrition once in the first 12 months of your contract. Anything after that you then have a right to cancel.