Au revoir Virgin

[Paul]

The lead from the telephone socket to the sky tv box can be run off an extension lead as line quality is not important to that connection but you should not use an extension on the socket and then plug the router lead into the extension.
If the lead from the sky tv box isn't long enough plug it into an extension lead and don't worry about it. Plug the router lead directly into the filter which you fit directly onto the telephone socket.
Once the filter is in place your router lead goes into the adsl side and anything else can plug in via the telephone side.

[Matt D]

Originally Posted by Moldova

They do that so they can connect the STB to the phone line to update your box, or that was the original reason.

Just watch out for phantom phone calls as they used to be renowned for them.

The box doesn't use the phone line to update. Updates come OTA.

The phone connection is required for certain interactive services, & also for Multiroom (so they can check the Multiroom card is in your box, where it is meant to be, and not someone else's box).

The phone connection is also a requirement if you've received a subsidised box.

[iFrankie]

So we've got abit of a delay with the phone and bb, we rang them up today to see when they will be coming out, he said that they had to send a request letter to virgin so we can keep the same number but they haven't got anything back from them, so it looks like we'll be waiting weeks!.

He said they will install a bt phone line :/, they said a sky phone line when we joined :/

[iFrankie]

How long does it take for virgin to agree to let us keep our phone number?

[iFrankie]

Im sick to death of waiting now!! whats taking virgin so long to change the phone line! im sure it doesn't take over a bloody week!, im looking at waiting another week before anything is finished!......

[iFrankie]

rang them up today to see what was going on, and they said they are about to activate the phone line sometime this week and someone will be out.... another 2 weeks im guessing...

[m419]

Originally Posted by Frankie07

Right im confused lolol, ill give sky a try and if i don't like it ill go back to virgin, im only getting sky for the tv mainly

You really need to look around for better deals, £38 per month for Broadband alone is over the top. The more you have with Virgin,the better.

For example, if you phone them and tell them your going to Sky, they will offer you XL TV,XL Broadband and XL phone for about the same price as what Sky was offering.

Bear in mind when you join Sky you will not benefit from the following:

Management of your set top box (repairs are chargeable)
Recieve the advertised internet speed
No TV on Demand

When you take out just 1 service with Virgin, it costs a lot. I know someone that takes BT for phone, Virgin for TV and Demon for Broadband, it doesn't make sense! They pay about £70 where I get everything under one roof from Virgin Media for nearly £20 cheaper!

REMEMBER! As with ALL services, you are entitled to cancel within 14 days,after that, your locked into the contract!

[iFrankie]

Originally Posted by m419

You really need to look around for better deals, £38 per month for Broadband alone is over the top. The more you have with Virgin,the better.

For example, if you phone them and tell them your going to Sky, they will offer you XL TV,XL Broadband and XL phone for about the same price as what Sky was offering.

Bear in mind when you join Sky you will not benefit from the following:

Management of your set top box (repairs are chargeable)
Recieve the advertised internet speed
No TV on Demand

When you take out just 1 service with Virgin, it costs a lot. I know someone that takes BT for phone, Virgin for TV and Demon for Broadband, it doesn't make sense! They pay about £70 where I get everything under one roof from Virgin Media for nearly £20 cheaper!

REMEMBER! As with ALL services, you are entitled to cancel within 14 days,after that, your locked into the contract!

I doubt they would offer me that deal straight up, they said ill have have 30 days to cancel, im on the verge of cancelling because of the waiting.

[iFrankie]

so i just check mysky and it looks like we now have a sky telephone line, but when i check "track my order" it says

Your order is progressing fine, if it hasn't already been activated, your line will be activated on:
05/02/2010

so has it been activated or not?

[Aragorn]

Try it and see.
The VM and BT/Sky phoneline use different master sockets so if you are porting your VM number they can't both be active.
If your current VM phoneline still works the BT one won't be but if you plug your phone into the BT socket and get a dialtone you are 'good to go'.

[iFrankie]

Well guess who we got a call from... virgin! he asked why we was leaving and we mentioned the money situation, i got on the phone to him talking about broadband ect, he said id be lucky to get 4Mbps as some people have said on here, anyway the bottom line is.

We got 10Mbps and L Talk Evenings & Weekends all for... £10! for the first 6 months then £19 after, he also said if you ever upgrade in the future you'll only have to pay an extra 8 or 9 pound for the 20mb which is better than 38 quid a month.

so all in all we have sky tv and virgin phone bb all for £28 pm, did i get a bargain?

---------- Post added at 16:23 ---------- Previous post was at 16:21 ----------

Internet now downgraded to 10, better than 4 i guess!

[Dukefever]

How much are you paying for Sky and what package have you got? I have read the thread but I am confused as to what package you are now getting from Sky?

Duke

[iFrankie]

Originally Posted by Dukefever

How much are you paying for Sky and what package have you got? I have read the thread but I am confused as to what package you are now getting from Sky?

Duke

Hey im getting sky+ variaty pack for £18 pm, im just thinking now because we've cancelled the phone and bb will we have to pay extra towards the tv?

[Dukefever]

I shouldn't think so. Their website currently shows £18 a month, however the selection of box is limited to the HD box with the choice of including HD or using the HD box as a Sky +.

Duke