Another Sky / Magic Eye question...

DaveShep · 06-01-2010, 15:26

Hi,

Problem background:
Standard Sky+ Box. Magic eye not working - no red light.
Set-up all the engineer menu / RF2 settings.
Got the magic eye plugged directly in the sky box (removing any cabling issues) - still no light.
Also tried all of this after a lengthy power-down (you never know) - no difference.
Tried it on another sky box - light comes on fine!

So is this a power issue/faulting RF2 connection? the box is more than 12 months old now. Any ideas / options?

thanks in advance,
Dave.

NeroAerials · 20-01-2010, 23:37

When you go into the engineers menu and turn RF2 on, make sure you go to the bottom and click on Save.

If having done that you still get the same problem, then it appears that you have a faulty RF2 output.

options.

Either buy another Sly+ box on ebay, or get a service call from sly

DaveShep · 21-01-2010, 00:45

Thanks for this. I have been using the Save option, so it looks like it's faulty.

Thanks again for the response!

carrienash · 08-02-2010, 13:28

Hi There,

i Am new to this and have a magic eye!! everyone is saying i have to reset the engineer menu to RF2!!

I cannot find this on my sky menu!! i have a sky plus box but it is not attacked to a phone line is this the problem??

multiskilled · 08-02-2010, 15:32

Press: Service, 4, 0, 1, select. on sky remote will get you into the menu.

carrienash · 08-02-2010, 15:38

hi there, i have tried this as it does not seem to be working!! i do not have the sky plugged into a landline is this why i cannot access this?? sorry to keep asking but i push services 401 and nothing happens

multiskilled · 08-02-2010, 15:47

Press select button after 401 you have to do this fairly fast.

you do not need telephone line plugged in.

carrienash · 08-02-2010, 16:12

hi there, yey i have worked this out now!! do i just have to turn the rf outlet power supply on?? or do i have to change the RF channel number?? sorry for keep asking questions is just i'm a bit thick when it comes to things like this!! thank you for your help x

multiskilled · 08-02-2010, 16:32

Just switch power on. do not adjust rf channel number.
don't forget to save settings after switching on.