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Getting Sky Hd without Bt Phone Line?
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Old 14-03-2008, 22:27   #1
TeessideKeith
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Getting Sky Hd without Bt Phone Line?

Is this possible?

I am getting bt phoneline along with broadband and sky talk but I want the SKYHD first then arrange the rest

is this possible?
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Old 14-03-2008, 22:31   #2
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Re: Getting Sky Hd without Bt Phone Line>?

Not a chance , my friend had normal sky installed the other week , he didn't have a bt line either and the 'dodgy' engineer told him to ring sky and tell them he was having the phone line installed the next day "could they switch sky on" , would not do it at all , bit silly really .
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Old 14-03-2008, 22:44   #3
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Re: Getting Sky Hd without Bt Phone Line>?

Eh? I have just spoken to sky customer service and i am getting sky hd installed on the 27th and will have bt line in soon after
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Old 14-03-2008, 23:09   #4
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Re: Getting Sky Hd without Bt Phone Line>?

even old non hd sky needs a phone line as the installer needs to dial home to sky from the Box under the NEW INSTALL OPTION on the BOX.
The interactive options on the boxes are providing you with the discounted box, so if your phone line is not there and you get a grumpy installer, he will be even more grumpy when he leaves.
Any land line is fine does not need to be BT, NTL phone lines are EX directory and don't allow the sky boxes to call home normally. So he had to set up the boxes manualy Via his own phone. He did not remember that 141 needed entering in the Sky box. Silly man.
Sky CAN activate your Card Via Satellite only if the correct details have been added by the Installer before hand.
They do it all the time when I Pay late over the phone.
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Old 21-03-2008, 15:38   #5
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Post Re: Getting Sky Hd without Bt Phone Line>?

you can use both Bt landline and Vm landlan some mates of mine Use Vm landline but Sky 4 tv I Cange my land Line to Bt to Sky bb as wall sky tv and kept my old Ntl Numer
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Old 21-03-2008, 22:18   #6
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Re: Getting Sky Hd without Bt Phone Line>?

You can use ether a BT line or Virgin Media Line. If you inform Sky you have no phone line they usually allow it if you pay a £25 fee. If you take Multiroom you MUST have a phone line and a point for ALL boxes. Without paying this fee the Sky box must be connected to a phone line for 12 months. If you need to unplug it you have roughly 24 hours to reconnect it, any longer and you will most likely get a call from Sky asking why the box hasn't phoned home.

If you plan to move house all you need to do is call them.

We have SkyHD on a Virgin Media phone line at the moment and it is working fine. The installer couldn't call home so he called CS and got the box activated and soon after the box could successfully call home and use all the interactive services.

SkyHD is far superior to Virgin's TV in both SD quality and HD channel offerings although Virgin's OnDemand is at present much more superior.

EDIT: Forgot to mention. If you tell Sky you are getting a BT Line installed they may allow you to get it installed and activate the viewing card yourself once you have a phone line installed. Although, I hear that Sky have bolted down on doing this since the new year. The first thing our installer said is "Before I start, do you have a phone line? Without one I can't do a thing!".
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Old 08-04-2008, 16:14   #7
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Re: Getting Sky Hd without Bt Phone Line>?

When our Sky was installed the engineer was quite insistent about the phone line, although its not necessary.

Sky also insist that you should keep your box plugged in to the phone line at all times, but that is not necessary - the connector to the phone socket broke a few weeks after it was installed (thanks to a clumsy American friend and a poorly placed router plugged into the same socket) and the only issues that have arisen are the occasional message on the TV telling us to plug the phone line back in so. We haven't, as I honestly don't care about Sky Bet or the other stuff that uses the line, and performance hasn't suffered.
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Old 08-04-2008, 16:19   #8
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Re: Getting Sky Hd without Bt Phone Line>?

As far as I am aware, if you use Sky Multiroom (regardless of whether you use any premium rate stuff), you need a phone line, but it does not have to be BT. If you have multiroom, and don't have each box connected to the phone, Sky will just charge the full price for any extra boxes. This is done to stop people getting multiroom deals, then giving a box to friends/family.

If you don't use Sky Multiroom, and don't use any premium rate stuff, then you may not need a phone line (although I don't know if Sky need to send something to activate the box).
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Old 08-04-2008, 19:55   #9
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Re: Getting Sky Hd without Bt Phone Line>?

Quote:
Originally Posted by LemmyP View Post
When our Sky was installed the engineer was quite insistent about the phone line, although its not necessary.

Sky also insist that you should keep your box plugged in to the phone line at all times, but that is not necessary - the connector to the phone socket broke a few weeks after it was installed (thanks to a clumsy American friend and a poorly placed router plugged into the same socket) and the only issues that have arisen are the occasional message on the TV telling us to plug the phone line back in so. We haven't, as I honestly don't care about Sky Bet or the other stuff that uses the line, and performance hasn't suffered.
Actually it is so be prepared for either big bill (The subsidised STB is provided by BIB on condition you keep the STB connected to a phoneline for the first 12 months) or getting cut off for breach of T&C's.
If you have multi-room,then it's full price packages for each STB.

---------- Post added at 19:55 ---------- Previous post was at 19:48 ----------

Quote:
Originally Posted by TeessideKeith View Post
Is this possible?

I am getting bt phoneline along with broadband and sky talk but I want the SKYHD first then arrange the rest

is this possible?
No,
You are required to have a working phoneline before install,When the engineer calls & cant do the job because of no phoneline,then the work order will be cancelled,
This also will lead to the Sky BBand & Sky Talk order being cancelled as well if it's all ordered together.
As for the £25.00 no phoneline install,this only applies to standard installs.
Had this problem loads of times.
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Old 31-01-2010, 00:54   #10
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Re: Getting Sky Hd without Bt Phone Line>?

Quote:
Originally Posted by spike7451 View Post
Actually it is so be prepared for either big bill (The subsidised STB is provided by BIB on condition you keep the STB connected to a phoneline for the first 12 months) or getting cut off for breach of T&C's.
If you have multi-room,then it's full price packages for each STB.

---------- Post added at 19:55 ---------- Previous post was at 19:48 ----------



No,
You are required to have a working phoneline before install,When the engineer calls & cant do the job because of no phoneline,then the work order will be cancelled,
This also will lead to the Sky BBand & Sky Talk order being cancelled as well if it's all ordered together.
As for the £25.00 no phoneline install,this only applies to standard installs.
Had this problem loads of times.
Yes this is true, I had SKY HD installed today, no SKY talk or Sky BBand and when I told the engineer the Virgin phone line isnt being installed until next week, [a bit of BS on my part] I had to speak with customer service and listen to the statement about terms and conditions. Basically, if I dont connect a phone line to my SKY HD box within 6-8 weeks, I will be billed 25 quid. I'll pay the £25 thankyou very much.
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Old 31-01-2010, 14:08   #11
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Re: Getting Sky Hd without Bt Phone Line>?

There is no reason why you can't use a Virgin phone line for sky boxes, isn't the data transmission made through something similar like a dial up internet connection?

I think they just mention you need a sky talk phone line just to get you to sign up for 2 or more services.
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Old 31-01-2010, 15:02   #12
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Re: Getting Sky Hd without Bt Phone Line>?

you can use a virgin phone line you dont need a bt one
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Old 31-01-2010, 16:46   #13
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Re: Getting Sky Hd without Bt Phone Line>?

You don't need a phone line. When you get your install date, ring the install department, inform them of no phone line and they will get authorisation to install. You only need a phone line for multi room
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Old 31-01-2010, 16:54   #14
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Re: Getting Sky Hd without Bt Phone Line>?

Quote:
Originally Posted by webcrawler2050 View Post
You don't need a phone line. When you get your install date, ring the install department, inform them of no phone line and they will get authorisation to install. You only need a phone line for multi room
According to the Sky site you need to have the box connected to a fixed phone line for just 12 months then you can remove it, although i don't have Sky so not sure what happens if it's disconnected after a week.
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Old 31-01-2010, 17:01   #15
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Re: Getting Sky Hd without Bt Phone Line>?

Maybe so but it's only for multiroom and callback really.
They will fit and can activate the card on the engineers PDA now.
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