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channel 4 & 5 missing?
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Old 21-09-2007, 14:58   #1
raefil
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channel 4 & 5 missing?

Im an ex sky customer and during a dowtime with virgin last week i reconnected up my old sky+ box. Interestingly there was no channel 4 or 5 available. Is this normal, I just figured Id get everything that was available on freeview/sat.
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Old 21-09-2007, 15:02   #2
Losttheplot
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Re: channel 4 & 5 missing?

Channel 4 and Channel 5 are both encrypted. Your entitlements will have expired as your card won't have been receiving updates (I assume the box has been disconnected), hence why you can't see them.
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Old 21-09-2007, 15:05   #3
raefil
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Re: channel 4 & 5 missing?

ah right, so is there no way I can get them back with the sky card? or would I have to buy one of the freesat cards? Was thiking of using it in one of the bedrooms.
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Old 21-09-2007, 15:39   #4
Losttheplot
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Re: channel 4 & 5 missing?

Theres a chance if you left the box on with the old card still in place it may take an EMM which will update/refresh its entitlements, but it could take quite a few days. Alternatively you may have to phone Sky and ask for a refresh.
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Old 21-09-2007, 15:41   #5
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Re: channel 4 & 5 missing?

Thanks for the help losttheplot.
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