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Sky are desperate
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Old 15-05-2007, 12:24   #1
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Sky are desperate

Ok I tend to ignore obvious call centre numbers on my landline but this number had been bugging the hell out of me constant so I answered ready to give a peice of my mind however it was Sky with a really surprising offer. They said you had Sky + and asked if I still had the box. I answered no I got rid so she said ok you can have a new one free, free installation no sky + subs,25 quid creditied to my account and I could have it with any package I want including the 2 packs for 15 quid. On top of that no minimun term contract. Snapped their hands off just means I got an extra box for when V+ goes fubar . Think I still ok ill use Sky for tv (had family pack) and will still be getting value out of my VIP pack with all the Vod I do watch.
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Old 15-05-2007, 12:38   #2
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Re: Sky are desperate

Quote:
Originally Posted by zinglebarb View Post
Snip.
I'm looking at getting sky+ at the end of the month as well, were you already on a sky package when they called you?

Do you have the number so I can call them? :-)
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Old 15-05-2007, 12:42   #3
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Re: Sky are desperate

They offered us a free sky+ box and subs, still told them to get stuffed though lol We rang to cancel not get lumbered with them for another 12 months.
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Old 15-05-2007, 13:12   #4
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Re: Sky are desperate

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Originally Posted by handyman View Post
I'm looking at getting sky+ at the end of the month as well, were you already on a sky package when they called you?

Do you have the number so I can call them? :-)
No I left in January
The number they called from is a handling firm and does not get answered

---------- Post added at 13:12 ---------- Previous post was at 13:11 ----------

Quote:
Originally Posted by Paul View Post
They offered us a free sky+ box and subs, still told them to get stuffed though lol We rang to cancel not get lumbered with them for another 12 months.
They specifically said there is no contract
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Old 15-05-2007, 15:48   #5
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Re: Sky are desperate

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Originally Posted by Paul View Post
They offered us a free sky+ box and subs, still told them to get stuffed though lol We rang to cancel not get lumbered with them for another 12 months.
So Sky are still offering *incentives* to keep their customers. I thought as much.
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Old 15-05-2007, 15:49   #6
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Re: Sky are desperate

And to regain them
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Old 15-05-2007, 15:50   #7
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Re: Sky are desperate

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Old 15-05-2007, 19:13   #8
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Re: Sky are desperate

Apparently Sky+ will be free to all customers starting June 2007.
They're targetting ex Sky+ customers now then going live in June for all existing & new customers. Usual £99 applies for the Sky+ box.
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Old 15-05-2007, 19:22   #9
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Re: Sky are desperate

Surprisingly enough my dad phoned them last night to cancel sports channels as the Football has ended, and he also wanted to cancel HD as there's nothing on the channels that we watch, and he found out a lot of customers have been cancelling HD for the same reason. Just makes me wonder a) why did Sky even bother launching HD and b) how much money have they lost by customers doing this.
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Old 15-05-2007, 19:50   #10
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Re: Sky are desperate

Sky have been doing this for a while. When we left a few years back they made a couple of different offers - nothing like as generous as these though I must admit!
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Old 15-05-2007, 22:34   #11
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Re: Sky are desperate

I want to upgrade my v2 Sky+ box to a v3 and was quoted £159 !! £99 for the box and £60 installation. Told them to shove it.
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Old 15-05-2007, 22:40   #12
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Re: Sky are desperate

Quote:
Originally Posted by DieDieMyDarling View Post
Apparently Sky+ will be free to all customers starting June 2007.
They're targetting ex Sky+ customers now then going live in June for all existing & new customers. Usual £99 applies for the Sky+ box.

I've heard that the Sky+ charge is being dropped soon... although from 1st July 2007.

The rumour has been doing the rounds for a while, but has been getting stronger recently.

Seems fairly likely, from what I've read on other sites. Various people have got Sky to drop the + charge as a retention offer, & been told that from July no-one will have to pay it anyway.

Apparently Sky want to eventually make the Sky+ box the standard STB, in place of the normal Digibox.
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Old 15-05-2007, 22:44   #13
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Re: Sky are desperate

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Originally Posted by Matt D View Post
Apparently Sky want to make eventually the Sky+ box the standard STB, in place of the normal Digibox.
Makes sense.
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Old 15-05-2007, 22:49   #14
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Re: Sky are desperate

Quote:
Originally Posted by MadGamer View Post
Surprisingly enough my dad phoned them last night to cancel sports channels as the Football has ended, and he also wanted to cancel HD as there's nothing on the channels that we watch, and he found out a lot of customers have been cancelling HD for the same reason. Just makes me wonder a) why did Sky even bother launching HD and b) how much money have they lost by customers doing this.
No it most certainly has not. We're on SS1 on friday night, and hopefully again on May 27th (though I shall probably be in London then!) touch wood.
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Old 15-05-2007, 22:51   #15
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Re: Sky are desperate

Quote:
Originally Posted by Matt D View Post
I've heard that the Sky+ charge is being dropped soon... although from 1st July 2007.

The rumour has been doing the rounds for a while, but has been getting stronger recently.

Seems fairly likely, from what I've read on other sites. Various people have got Sky to drop the + charge as a retention offer, & been told that from July no-one will have to pay it anyway.

Apparently Sky want to eventually make the Sky+ box the standard STB, in place of the normal Digibox.
Thats when I will get sky
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