Anyone that has skydigital? help on this.
03-03-2007, 20:18
|
#1
|
|
cf.addict
Join Date: Jun 2004
Services: "Be" 8mb
Posts: 397
|
Anyone that has skydigital? help on this.
anyone?
I moved from Virgin.
Anyway got the viewing card and it says the box needs a phone line?
Is this the case?
My Sky digital is going up stairs and the only phone was my old Virgin one that is now off.
|
|
|
|
03-03-2007, 20:26
|
#2
|
|
cf.addict
Join Date: Jul 2004
Posts: 310
|
Re: Anyone that has skydigital? help on this.
Quote:
Originally Posted by sav112
anyone?
I moved from Virgin.
Anyway got the viewing card and it says the box needs a phone line?
Is this the case?
My Sky digital is going up stairs and the only phone was my old Virgin one that is now off.
|
I'm not on Sky but I'm sure I saw in their adverts recently that a BT line is essential. I hope for your sake someone says I'm wrong about that.
|
|
|
|
|
03-03-2007, 20:27
|
#3
|
|
Cable Forum Team
Join Date: Jun 2003
Location: Sarf east Luhndun.
Services: Virgin for TV and Internet, BT for phone
Posts: 24,243
|
Re: Anyone that has skydigital? help on this.
You are supposed to have a phone line (can be BT or Cable). From a technical point of view. the box only uses the phone line if you use pay per view stuff or some other interactive options.
If you have multiroom, you will need a phone line as Sky require all the boxes to be connected to prove you aren't sharing them with your friends.
__________________
Just to make it clear if a post is bold and is from a team member, it's a moderating decision. If it's not bold or not from a team member, it's not.
|
|
|
|
|
03-03-2007, 20:29
|
#4
|
|
cf.mega poster
Join Date: Nov 2003
Location: Surrey
Posts: 1,356
|
Re: Anyone that has skydigital? help on this.
As far as I am aware Sky requires a return path, this is provided by the BT line.
|
|
|
|
|
03-03-2007, 20:30
|
#5
|
|
cf.addict
Join Date: Jun 2004
Services: "Be" 8mb
Posts: 397
|
Re: Anyone that has skydigital? help on this.
I had cable phone up stairs but BT (main phone downstairs). If its for ordering films only then I never did that. I hope i can just get the standard box.
Dont wont the house turned upside down. Can the Sky guy add a phone Box upstairs, there is now way in hell its running down the side of the stairs etc. if it come to that then i'll have to cancel.
|
|
|
|
|
03-03-2007, 20:31
|
#6
|
|
Living a dream
Join Date: Jan 2005
Location: Swansea
Age: 55
Services: V+ PHONE + BB
Posts: 115
|
Re: Anyone that has skydigital? help on this.
no you don't need a phone line anymore but i think you pay extra for installation (£25?)
|
|
|
|
|
03-03-2007, 20:33
|
#7
|
|
cf.addict
Join Date: Jun 2004
Services: "Be" 8mb
Posts: 397
|
Re: Anyone that has skydigital? help on this.
free install, and trust me it will be!
Ps thanks EB048
|
|
|
|
|
03-03-2007, 20:35
|
#8
|
|
bah
Join Date: Jun 2003
Location: Nr Carnforth
Age: 36
Services: M6 Keele
Posts: 5,455
|
Re: Anyone that has skydigital? help on this.
The phone line allows the box to call in and give advertising information to a company that subsidise the cost of the box making your install free. Part of your contract with sky is that the line is connected for 12 months tpo the box. The sky engineer that fitted ours made a massive extention to reach our socket advising me to get a proper fitted extension sorted within 12 weeks.
|
|
|
|
|
03-03-2007, 20:41
|
#9
|
|
cf.addict
Join Date: Jun 2004
Services: "Be" 8mb
Posts: 397
|
Re: Anyone that has skydigital? help on this.
Quote:
Originally Posted by handyman
The sky engineer that fitted ours made a massive extention to reach our socket advising me to get a proper fitted extension sorted within 12 weeks.
|
that will not work in my house!
|
|
|
|
|
03-03-2007, 20:42
|
#10
|
|
Dr Pepper Addict
Join Date: Oct 2003
Location: Nottingham
Age: 49
Services: VM Phone : Sky+ Multiroom : VM Cable (50 Mbps)
Posts: 18,303
|
Re: Anyone that has skydigital? help on this.
If you don't connect it sky will charge you extra.
|
|
|
|
|
03-03-2007, 21:08
|
#11
|
|
Cable Forum Team
Join Date: Jun 2006
Services: Triple XL (BB 30Mb), TiVo, V+
Posts: 22,907
|
Re: Anyone that has skydigital? help on this.
Quote:
Originally Posted by sav112
Result!
Sky- Digital getting installed on Tuesday the 6th
Phone and TV form Virgin Cancelled without notice due to the number of years I’ve been a customer and to top it off £10 off My BB for 12 months.
I’ve just to chuck my Ntl Box out as it was the original box and disconnect it all myself.
So basically by Tuesday I’ll have my skyone back and still have my Virgin BB for only £25 a month adding both sky and virgin together which works out £7 better off a month.
I felt sorry for the poor guy on the phone, yesterday they had a hell of a day. But at least he sounded like he knew what he was doing.
|
Quote:
Originally Posted by sav112
I had cable phone up stairs but BT (main phone downstairs). If its for ordering films only then I never did that. I hope i can just get the standard box.
Dont wont the house turned upside down. Can the Sky guy add a phone Box upstairs, there is now way in hell its running down the side of the stairs etc. if it come to that then i'll have to cancel.
|
Schadenfreude, anyone?
__________________
Just to make it clear if a post is bold and is from a team member, it's a moderating decision. If it's not bold or not from a team member, it's not.
|
|
|
|
03-03-2007, 21:17
|
#12
|
|
cf.addict
Join Date: Jun 2004
Services: "Be" 8mb
Posts: 397
|
Re: Anyone that has skydigital? help on this.
I guess I'll have to make the Cable Box a BT one!
As long as I've got my Skyone on tuesday I'll be happy.
Foreverwar a helpful comment if you please mate not immaturity, for a guy with those post counts you let yourself down…….”.I’m loving it”
|
|
|
|
|
03-03-2007, 22:04
|
#13
|
|
Ex SKY Engineer
Join Date: Jul 2003
Location: south herts
Age: 27
Services: 2x sky+ /sky16Mb/bt phone
Posts: 768
|
Re: Anyone that has skydigital? help on this.
right if u dont want to have any more wires run and u dont want to change the upstairs socket this is what u can do (save the installer time and he will love u for it)
wen the installer comes advise him that u only have 1 live phone point in the house and that you are haveing a new point fitted by bt a weeklater.
what he will then do is use his own extention lead to connect ur box up to do the callback. its what i used to do wen i worked for sky.
but if u have multi room he wont do this.
iain
|
|
|
|
|
03-03-2007, 22:26
|
#14
|
|
Cable Forum Team
Join Date: Jun 2003
Location: Cambridge
Services: Freeview, Sky+HD, Sky Broadband Unlimited, BT phone
Posts: 15,035
|
Re: Anyone that has skydigital? help on this.
The phone line connection is a requirement of the "Interactive Discount Contract" (IDC).
Sky give you the STB for free if you sign the IDC & agree to have the box connected to a phone line for 12 months.
Don't agree to the IDC, or don't connect the box to the phone line = Sky charge for the box (not installation - installation of a standard box is free if you subscribe to at least 2 mixes).
|
|
|
|
|
03-03-2007, 23:00
|
#15
|
|
cf.mega poster
Join Date: Sep 2005
Location: Peterborough
Services: Virgin Media XL
Broadband XL
Virgin Mobile
V+ installed!
and a happy Virgin Media customer
Posts: 2,438
|
Re: Anyone that has skydigital? help on this.
Tell me if I'm wrong, but anytime you use interactive on Sky - you get charged for a phone call. Is that right?
|
|
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 08:13.
|
Join CF
You are here: 
