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Old 30-11-2005, 19:42   #2
AbyssUnderground
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Join Date: Oct 2005
Location: Middlesbrough (TS6)
Age: 20
Services: 10Mbps NTL Broadband SACM
Posts: 1,141
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Re: Is my router in the way?

The router should have no effect on the modem. I suggest you call CS and explain that you have asked twice and have not yet been upgraded, and that you would like it done while you are on the phone call.

This might persuade them to do it. Make them wait while you go and reset your modem.
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