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Re: help - debt collection issue
After some help from a guy here at the cable forum, ntl contacted me, this time someone much more helpful, and told me i would get a cheque for the full amount owed within 10 days.
she also said she would credit my account so that i get 3 months free service, and that she'll make sure i'm not contacted by Moorcroft again ( the people that i spoke to there were absolutely clueless).
So hopefully, that's all sorted.
Thanks to everyone for their help with this issue.
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