Cable Forum - View Single Post - How do i get a refund via the Direct debit guarantee

gavnad · 27-11-2005, 19:02

you really should be insisting the overpayment is credited to your account and offsets future bills,you bank will refuse if you tell then ntl have accepted liability,ntl should be sorting in reality anyway not your bank,the indemnity when processed onto your account will only debit adjust your account and put you back to square 1

27-11-2005, 19:02	#7
gavnad cf.addict Join Date: Dec 2003 Location: swansea Posts: 205	Re: How do i get a refund via the Direct debit guarantee you really should be insisting the overpayment is credited to your account and offsets future bills,you bank will refuse if you tell then ntl have accepted liability,ntl should be sorting in reality anyway not your bank,the indemnity when processed onto your account will only debit adjust your account and put you back to square 1