Quote:
Originally Posted by virginruinedntl
Does anyone have Vonage in the uk, anyone able to comment how it is?
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I have had a Vonage package for about 5 years, and have to say I think its excellent. Its terrific value for money, with free landline calls 24/7 - including international numbers, which is what attracted us to it. Plus you get a lot of other services thrown in that would cost more than just the cost of the vonage package with other providers, like call redirect, voicemail (it will email you a .wav file of the message if you want) and others. Quality is normally excellent.
But there is one problem - Virgin.
For most of the time I've had Vonage there have been no problems, and on the few occasions there were, it was the internet. But in the last 10 months, Virgins service has started to collapse to a breathtaking degree. As well as low speeds and high latency at peak times, I now regularly get packet loss, which murders VOIP. And because I only take their internet cable and Vonage, I don't have any other phone line.
I'm now going to leave cable after 12 years but have the infuriating situation that your can't get any other internet service, even the new fibre, without a phone line, and I want to stay with Vonage, I will end up paying for 2 phone services.