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Orange BB upgrade timescale?
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Old 15-12-2011, 18:16   #1
chrisjones
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Orange BB upgrade timescale?

Hi,
Yesterday afternoon I called up Orange to renew my agreement with them for another property of mine. Until yesterday I was on their 8mb service, I ran a line check and found I could actually get around 23mb so switched to a different package (which actually saved me money!). Thing is, over 24 hours later theres no change to my connection speed, am I being impatient?

---------- Post added at 18:16 ---------- Previous post was at 18:16 ----------

Also looking at my router logs (An old gigabit 572) theres a repeated error popping up

TR069:Inform Fail!!(Invalid URL or ACS unreachable)
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Old 22-12-2011, 03:21   #2
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Re: Orange BB upgrade timescale?

Quote:
Originally Posted by chrisjones View Post
Hi,
Yesterday afternoon I called up Orange to renew my agreement with them for another property of mine. Until yesterday I was on their 8mb service, I ran a line check and found I could actually get around 23mb so switched to a different package (which actually saved me money!). Thing is, over 24 hours later theres no change to my connection speed, am I being impatient?

---------- Post added at 18:16 ---------- Previous post was at 18:16 ----------

Also looking at my router logs (An old gigabit 572) theres a repeated error popping up

TR069:Inform Fail!!(Invalid URL or ACS unreachable)
I'd imagine it could take up to 2 weeks to change you from the ADSLmax service to the ADSL2+ service as there will be a different connection in the exchange.
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Old 22-12-2011, 07:39   #3
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Re: Orange BB upgrade timescale?

Is the current modem capable of the speed? or is it an old ADSL Max device?
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