Help required ASAP

[LukeJ]

Hey,

Firstly, sorry if this is in the wrong place. :$

Basically, my laptop isn't connecting to the internet, however my mum's laptop and my iPod Touch does.

I'm with BT and have the Home Hub.

My laptop is a Toshiba and is on Windows Vista.

The laptop says how there is only 'Limited Connectivity' and that a 'network cable is unplugged'.

This happened to me yesterday, and a couple of werks ago, but the issue resolved itself. It hasn't this time.

Any help is appreciated, but please don't go too technical..

Luke

[DaiNasty]

Hello Luke. Welcome to Cable Forum.

Could you clarify if you connect normally with a cable or via a wireless connection.

[LukeJ]

Thanks for the welcoming.

Sorry, wireless connection is my normal way.

[DaiNasty]

Simplest thing first. Have you tried powering off and rebooting the Hub?

Make sure your laptop is off. Restart the Hub and try connecting once it has stabilised.

[LukeJ]

I haven't tried that actually.

Will give it a go once my mum has finished a Skype chat on her laptop.

Again, thanks.

if that fails uninstall and reinstall or update the drivers for your wireless adapter.

Then if that fails try a different wireless broadcast channel

Then if that fails create a new user on the laptop and log into that and check there sometimes there can be conflicts causing no connection

[LukeJ]

Cool, thanks guys.

Will keep you updated of course.

[LukeJ]

Hey guys,

I switched the Hub back off and on, and everything is now fine.

Thanks for all the help, will try and help others out too now!

[Scrubbs]

thanks for the update, you never know who you will help just by coming back and telling us something has worked