12-08-2010, 20:10
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#61
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User
Join Date: Mar 2006
Location: North London
Age: 22
Services: VM 30Mb, BT Infinity 40Mb Option 2 with Unlimited calls
Posts: 2,219
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Re: Sky Broadband
Quote:
Originally Posted by Matt D
I'm pretty sure that when Mrs D & I signed up to Sky Talk Freetime (purely to get the Broadband discount), we had to ditch the BT calling plan we had, & go back to line rental only, no extras.
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would i be able to cancel the extras and just stay line rental even if in a contract if so i'll do it now
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12-08-2010, 20:55
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#62
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Cable Forum Team
Join Date: Jun 2003
Location: Cambridge
Services: Freeview, Sky+HD, Sky Broadband Unlimited, BT phone
Posts: 14,851
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Re: Sky Broadband
Don't worry about it. After just checking with my wife, it appears I'm talking out of my arse!
We did once drop a BT calling plan, but to save money, not because of Sky Talk.
When we switched to Sky Talk Freetime, we stayed on (& still have now) BT's free weekend plan, as it's BT's lowest call plan that doesn't charge extra on top of the line rental.
So, yep, don't worry: You can have the BT weekend thing *and* Sky Talk Freetime.
One thing though which my wife just mentioned: If you want Caller ID you'll have to pay. Apparently, we previously had Caller ID for free because all our calls were charged via BT. Now that we are on Sky Talk Freetime, however, calls are charged via Sky, which means it isn't possible to get BT Caller ID for free, as it's not possible to make the required 2 chargeable calls per quarter (or something like that). So we just pay BT for Caller ID... (although apparently you can get it via Sky instead if you want, but Wifey says it costs the same).
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12-08-2010, 22:13
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#63
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User
Join Date: Mar 2006
Location: North London
Age: 22
Services: VM 30Mb, BT Infinity 40Mb Option 2 with Unlimited calls
Posts: 2,219
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Re: Sky Broadband
Thanks a lot for clearing that up. Do you have any idea about the calling features, specificly 1571. Im guessing i have to order this through BT right since i have their line rental?
Is that a free service since i have Sky Talk or do i need to activate that service with Sky?
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12-08-2010, 23:11
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#64
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Cable Forum Team
Join Date: Jun 2003
Location: Cambridge
Services: Freeview, Sky+HD, Sky Broadband Unlimited, BT phone
Posts: 14,851
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Re: Sky Broadband
No idea about calling features, sorry!
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16-08-2010, 00:46
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#65
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User
Join Date: Mar 2006
Location: North London
Age: 22
Services: VM 30Mb, BT Infinity 40Mb Option 2 with Unlimited calls
Posts: 2,219
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Re: Sky Broadband
Everything appears to be going smoothly, Sky coming to install the TV tomorrow, even though we already have it, just needed the card. The phone line is almost ready (they say) and 1571 feature ordered with BT.
As for the broadband, their website said i can get a maximum of 3.5Mb, on the letter i recieved they say i can get a maximum of 6.5Mb, but the guy on the phone told me i should receive anything between 10Mb-20Mb. Which details are true?
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16-08-2010, 06:26
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#66
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Google it!!
Join Date: Jun 2003
Location: Essex innit
Age: 38
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: Sky Broadband
Guy on the phone, rest of the "maximum speeds" are based on ADSL via a BT checker and Sky use ADSL2+. We get told up to 7Mb by the checker, we get 16Mb in reallity.
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16-08-2010, 07:21
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#67
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cf.mega poster
Join Date: Aug 2009
Posts: 2,829
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Re: Sky Broadband
The guy on the phone wants a sale so will exaggerate the speeds, I'm guessing 3.5 to 6.5
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16-08-2010, 07:48
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#68
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Google it!!
Join Date: Jun 2003
Location: Essex innit
Age: 38
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: Sky Broadband
As I said the speed checkers are all ADSL and Sky use ADSL2+ so the checkers always come out low, the letter will also underestimate the speed as that way the customer shouldn't be disappointed by a lower than estimated speed and should in fact see a better speed than they were expecting.
Without ADSL router stats a line speed can only be estimated, I would expect around 6.5Mb though unless you have a set of stats from a previous setup we can look at?
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16-08-2010, 14:06
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#69
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User
Join Date: Mar 2006
Location: North London
Age: 22
Services: VM 30Mb, BT Infinity 40Mb Option 2 with Unlimited calls
Posts: 2,219
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Re: Sky Broadband
No because i've been with NTL/Virgin Media for years... i'd be dissapointed if it were about 6.5Mb though as im on 20Mb with Virgin. I'd be happy with around 10Mb though.
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19-08-2010, 09:39
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#70
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User
Join Date: Mar 2006
Location: North London
Age: 22
Services: VM 30Mb, BT Infinity 40Mb Option 2 with Unlimited calls
Posts: 2,219
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Re: Sky Broadband
My broadband is activated today and here is the results... whats this?
---------- Post added at 09:39 ---------- Previous post was at 09:31 ----------
And here is the speed test from my Virgin line.... which is still active, damn i've gone from this to that
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19-08-2010, 11:16
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#71
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cf.geek
Join Date: Sep 2009
Location: Newcastle
Age: 21
Services: Virgin Media 100mb
Sky+HD
Sky Connect
Sky Talk
2xV+HD XL
Phone XL
Posts: 934
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Re: Sky Broadband
Im sure they do DLM tests for the first 10 days or so which could answer for the low speeds.
And its Natural for 20mb cable to be faster than ADSL.
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19-08-2010, 11:23
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#72
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User
Join Date: Mar 2006
Location: North London
Age: 22
Services: VM 30Mb, BT Infinity 40Mb Option 2 with Unlimited calls
Posts: 2,219
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Re: Sky Broadband
Quote:
Originally Posted by adzii_nufc
Im sure they do DLM tests for the first 10 days or so which could answer for the low speeds.
And its Natural for 20mb cable to be faster than ADSL.
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sure.... but i'd be more than happy with 10Mbps but 3Mbps is a bit crazy considering the fact i was told on the phone i'd get 10Mb-20Mb.
Oh well after the testing then it should be better i hope, just need to cancel my Virgin line soon  noooo...
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19-08-2010, 20:55
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#73
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Cable Forum Team
Join Date: Jun 2003
Location: Cambridge
Services: Freeview, Sky+HD, Sky Broadband Unlimited, BT phone
Posts: 14,851
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Re: Sky Broadband
Post your stats from the router: Downstream noise margin, downstream attenuation, etc.
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19-08-2010, 21:30
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#74
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Google it!!
Join Date: Jun 2003
Location: Essex innit
Age: 38
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: Sky Broadband
Its probably DLM running, they start at a set speed and work up from there, if you are in your master socket you will get to the best speed quickly. post your router stats and we will have a look.
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20-08-2010, 11:17
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#75
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User
Join Date: Mar 2006
Location: North London
Age: 22
Services: VM 30Mb, BT Infinity 40Mb Option 2 with Unlimited calls
Posts: 2,219
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Re: Sky Broadband
Its faster today
ADSL Link Downstream Upstream
Connection Speed 9262 kbps 796 kbps
Line Attenuation 28.5db 15.9db
Noise Margin 8.6db 8.0db
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