13-06-2010, 22:24
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#1
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cf.geek
Join Date: Sep 2009
Location: Newcastle
Age: 21
Services: Virgin Media 100mb
Sky+HD
Sky Connect
Sky Talk
2xV+HD XL
Phone XL
Posts: 934
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Sky Connect >
I can honestly say after 3 days of using this service... What a pile of ( Enter extremely harsh language)
A constant speed of 0.33kbs instead of a healthy 8mb's
Im not even bothered about Improving it anymore
Just want to know if I go back to Virgin Media, will I be classed as a new customer or existing and be offered new customer deals?
__________________
FIFA is a non biased organisation appropriate for the governing of football at an international level, all it's powerful members are French, and in no way attempt to screw the England national team over at every opportunity. 
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13-06-2010, 22:29
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#2
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Google it!!
Join Date: Jun 2003
Location: Essex innit
Age: 38
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: Sky Connect >
Did you not look around or ask about sky connect? Its complete cack as they won't pay BT for extra bandwidth. Leave your contract as soon as possible quoting the poor performance, unless you can get LLU don't touch Sky as Connect is ...... excrement.
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13-06-2010, 22:44
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#3
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cf.geek
Join Date: Sep 2009
Location: Newcastle
Age: 21
Services: Virgin Media 100mb
Sky+HD
Sky Connect
Sky Talk
2xV+HD XL
Phone XL
Posts: 934
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Re: Sky Connect >
thanks, gonna switch back over to Virgin Media 50mb asap
__________________
FIFA is a non biased organisation appropriate for the governing of football at an international level, all it's powerful members are French, and in no way attempt to screw the England national team over at every opportunity.
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27-06-2010, 18:29
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#4
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cf.mega poster
Join Date: Jul 2005
Location: London
Services: Virgin XL TV, 20MB Broadband,Virgin XL Phone,Hutchison 3G Pay Monthly
Posts: 1,251
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Re: Sky Connect >
That is the same problem people have in some parts of London,but in the same parts, NTL pulled out and now people have to put up with dial up or really slow broadband.
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27-06-2010, 18:58
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#5
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Child Of The Stars
Join Date: Jun 2008
Location: On the move
Age: 33
Posts: 9,597
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Re: Sky Connect >
Quote:
Originally Posted by m419
That is the same problem people have in some parts of London,but in the same parts, NTL pulled out and now people have to put up with dial up or really slow broadband.
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NTL didn't pull out of anywhere that could take broadband from them as far as I'm aware. If you have a link to this information that'd be most appreciated
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11-07-2010, 21:27
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#6
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cf.geek
Join Date: Sep 2009
Location: Newcastle
Age: 21
Services: Virgin Media 100mb
Sky+HD
Sky Connect
Sky Talk
2xV+HD XL
Phone XL
Posts: 934
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Re: Sky Connect >
Thought I might just just post this kind of stuff to hopefully stop people making the mistake a lot of people have by trusting sky and their award winning broadband.
As far as MAX/UNLIM goes thats another story but Sky connect Listen up people that are even thinking of touching it.
1) My BT Master socket is 100% fine and in perfect order
2) I should recieve the stated speed of 8mbps (Except at peak times)
3) I am wired via Ethernet
4) I recieve a speed of roughly 2mbps when not throttled
Tonight: With throttling this is my average speed rendering it unstable and unable to load basic web pages (Its took me almost 5 minutes to load the reply to thread box)
Modem Stats: Modem
ADSL Firmware Version A2pB023o.d20h
Modem Status Up
DownStream Connection Speed 8128
UpStream Connection Speed 448
VPI 0
VCI 38
Speed @ 21:25pm
Will edit this after 12am to show you the uncapped speed.
Considering I was told from a Sky tech that I'm in an area that just about gets the best ADSL connection under the 20mb package, Thats absolute crap
Lucking I have Virgin coming on Wednesday to reinstall 50mb and a working connection.
__________________
FIFA is a non biased organisation appropriate for the governing of football at an international level, all it's powerful members are French, and in no way attempt to screw the England national team over at every opportunity.
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12-07-2010, 09:43
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#7
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Child Of The Stars
Join Date: Jun 2008
Location: On the move
Age: 33
Posts: 9,597
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Re: Sky Connect >
Yes Sky Connect sucks.
Wonder why you aren't on LLU, odd.
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12-07-2010, 10:11
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#8
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Join Date: Jul 2003
Location: Poole, Dorset
Age: 26
Services: Sky+
V-Box
VM 10MBit
Posts: 12,822
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Re: Sky Connect >
From those stats; you are syncing at 8MB fine, so the problem is likely at the exchange end
__________________
Desktop: Intel i7 SandyBridge 2600k 3.4GHz @ 4.7GHz - 8GB DDR3 - ATI Radeon HD 5770 1GB - OCZ Agility 3 60GB SSD Laptop: Dell Studio 15 - Intel i3 M350 @ 2.27GHz - 3GB DDR3 - ATI Radeon Mobility 4570
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12-07-2010, 10:13
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#9
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Cable Forum Team
Join Date: Dec 2007
Age: 43
Posts: 15,388
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Re: Sky Connect >
Isn;t it 6 months before you can be counted as a new customer??
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12-07-2010, 11:30
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#10
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cf.geek
Join Date: Sep 2009
Location: Newcastle
Age: 21
Services: Virgin Media 100mb
Sky+HD
Sky Connect
Sky Talk
2xV+HD XL
Phone XL
Posts: 934
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Re: Sky Connect >
I couldnt get the LLU package due to it not being in my area 
And I've sorted everything with Virgin and I am classed as a new customer.
50mb ftw
as for it being an exchange issue, today I have something amazing to report so it really cant be an issue and its really just sky at fault.
For the first time!!
 Hey presto!
__________________
FIFA is a non biased organisation appropriate for the governing of football at an international level, all it's powerful members are French, and in no way attempt to screw the England national team over at every opportunity.
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19-07-2010, 20:32
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#11
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cf.mega poster
Join Date: Jan 2004
Location: Cambridgeshire
Age: 50
Posts: 3,979
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Re: Sky Connect >
How about this for a new all time low? 
****offability factor 1,000,000........... 
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20-07-2010, 12:35
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#12
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cf.member
Join Date: Feb 2009
Posts: 92
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Re: Sky Connect >
I used to have sky`s "connect" service and would comment as follows....
- out of the box it is, ....well pants!
pop over to "http://www.skyuser.co.uk/forum/" they will usually fix it for you!
they even have unofficial flash fixes for skys buggy router
mine went from worse than yours to a nice and steady 10meg
good luck 
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23-07-2010, 16:30
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#13
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cf.member
Join Date: Jan 2008
Services: Virgin 50Mb Broadband
Sky World HD & ESPN, 2*Sky+HD with Skytalk & Sky BB
Posts: 88
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Re: Sky Connect >
Quote:
Originally Posted by lymmranger
I used to have sky`s "connect" service and would comment as follows....
- out of the box it is, ....well pants!
pop over to "http://www.skyuser.co.uk/forum/" they will usually fix it for you!
they even have unofficial flash fixes for skys buggy router
mine went from worse than yours to a nice and steady 10meg
good luck |
You're not on Connect if you get 10Meg.
They are also planning to increase the bandwidth available to the Connect service later this year.
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23-07-2010, 18:50
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#14
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cf.mega poster
Join Date: Jan 2004
Location: Cambridgeshire
Age: 50
Posts: 3,979
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Re: Sky Connect >
Quote:
Originally Posted by bubblegun
You're not on Connect if you get 10Meg.
"They are also planning to increase the bandwidth available to the Connect service later this year.
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Do you have a link for that please mate as i`m just about to leave Sky connect for BT option 3. Cheers.
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23-07-2010, 20:00
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#15
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cf.geek
Join Date: May 2008
Location: Wherever i lay my hat!
Age: 41
Posts: 733
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Re: Sky Connect >
This is the forum bud http://www.skyuser.co.uk/forum/
They have some excellent guides on there, a few of the people work for Sky (similar to here) and will get things sorted via pm if needed.
A guy called User05 was very helpful to us recently with an e-mail syncing problem.
__________________
Have a nice day!!!
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