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Some Questions About BT Total Broadband
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Old 27-01-2010, 17:37   #1
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Some Questions About BT Total Broadband

Hi all, I have a couple of questions regarding my broadband, which I am actually happy with, here goes.
When I was ordering it in the website I gave them my postcode and stuff and the website said I would get a connection speed of upto 7 mbps. However, as the following shows.....



.... I get faster than this, bare in mind the time I did this speed test is a busy period, in the evenings it goes up to 15 mbps.
So my question is, if BT say I can get 7mbps does that mean my exchange uses ADSL rather than ADSL2? I'm not very familiar with these abbreviations and stuff.
Also, a question about my bill, I purchased option 3, unlimited upto 20 meg, will I being paying less than if they had recorded my speed as being able to get upto 20meg?
I know this is stuff I should check on my bill, but it is really cryptic, and I was hoping someone on here could help.
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Old 27-01-2010, 18:05   #2
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Re: Some Questions About BT Total Broadband

Hi there.

You're on ADSL2+.

The values given on the website are quite conservative and careful about what they offer so that you shouldn't get an unpleasant surprise.

They won't reduce your bill as the service is 'up to' 20Mbit.

Check out this link and see if you might be able to get some more out of your phone line.
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Old 27-01-2010, 18:23   #3
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Re: Some Questions About BT Total Broadband

Thanks Broadbandings, I had a look at the link. So they under estimate speeds. So what speed is ADSL2+ capable of? and how do you know I'm on ADSL2+?
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Old 27-01-2010, 18:25   #4
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Re: Some Questions About BT Total Broadband

Because of your speed Can you post a set of stats showing your attenuation and noise margins?
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Old 28-01-2010, 01:31   #5
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Re: Some Questions About BT Total Broadband

Quote:
Originally Posted by Paul View Post
Because of your speed Can you post a set of stats showing your attenuation and noise margins?
Hi Paul, how do I get these stats?
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Old 28-01-2010, 06:35   #6
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Re: Some Questions About BT Total Broadband

http://www.kitz.co.uk/adsl/frogstats.php might help
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Old 28-01-2010, 11:18   #7
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Re: Some Questions About BT Total Broadband

I tried the link but couldn't manage to get any stats. The homehub on that web page is an older version, whether that makes any difference.
I will have a go at finding these stats. Any reason why they would be of interest, I had never heard of them before.
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Old 30-01-2010, 11:20   #8
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Re: Some Questions About BT Total Broadband

Because your line attenuation and noise margin indicate line length and condition plus wether you are capped or not on your setup. From the stats you can work out distance from exchange (by line length and not as the crow flies) and what speed you should be capable of getting.
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