Orange's 2Mbit ADSL (the one inherited from Wanadoo/Freeserve)

Turkey Machine · 25-08-2009, 14:10

My parents have had Orange broadband in their house ever since Orange took over the Wanadoo service. They had 2Mbit/256Kbit down/up with Wanadoo and Orange taking it over means that it's all on my Dad's phone bill, which is one less bill to worry about. However, upon checking that this really is the service they get, it specifies on their online account that the download limit is 2GB a month. This gets flouted so much I think it's just a random number they made up! My brother often downloads 1GB or more a day, mostly during 9-5 hours, yet we've never had a notice from Orange saying "reduce your usage or we'll cut you off".

So what's the deal here?! Anybody else in this fortunate position of a fixed 2Mbit ADSL line and no download limit, not even seemingly a FUP, to speak of?

webcrawler2050 · 25-08-2009, 14:12

Quote:

Originally Posted by Turkey Machine

My parents have had Orange broadband in their house ever since Orange took over the Wanadoo service. They had 2Mbit/256Kbit down/up with Wanadoo and Orange taking it over means that it's all on my Dad's phone bill, which is one less bill to worry about. However, upon checking that this really is the service they get, it specifies on their online account that the download limit is 2GB a month. This gets flouted so much I think it's just a random number they made up! My brother often downloads 1GB or more a day, mostly during 9-5 hours, yet we've never had a notice from Orange saying "reduce your usage or we'll cut you off".

So what's the deal here?! Anybody else in this fortunate position of a fixed 2Mbit ADSL line and no download limit, not even seemingly a FUP, to speak of?

WOuld they consider a move to fibre?

**Kymmy** · 25-08-2009, 15:01

Most 2Mb adsl services don;t bother with thier FUP, but from personal experience they really do enforce it on thier 8Mb service and had my own service limited to crawling speeds for going over thier 40GB limit (stupid thing is that they don;t tell you the limit until after you;ve broken it

Turkey Machine · 25-08-2009, 21:43

Quote:

Originally Posted by webcrawler2050

WOuld they consider a move to fibre?

They live about 500m from the exchange, and have great ADSL line signal rates, so yeah possibly if the deal was right. Only thing is, nobody in Lowestoft does 24Mbit from the exchange, and we'd get very close to that. The fact they're happy with 2Mbit is neither here nor there. Fibre's not been announced in this town, cable ain't coming *AT ALL*, so ADSL is the way forward. Or wireless broadband for those harder-to-reach outskirts.

Turkey Machine · 12-11-2009, 20:05

My dad received a letter from Orange claiming that because our usage is *supposedly* 41GB between 6pm and midnight from August to September, they're going to be throttling our connection and possibly cutting us off. Since ours is a different tariff to what they offer, and inherited from Wanadoo, do they have any legal right to be doing that if it's not written into my dad's mobile phone contract?

Flyboy · 12-11-2009, 23:24

It would very much depend on any T&C amendments that had been issued between then and now. It would be important to review any correspondence your father had from Orange or Wanadoo, since the take over was announced.

P.S. Are they taking advantage of their Orange Wednesday offers?