Sky broadband

[jennyhicks]

Can anyone give me any feedback on Sky broadband please? I am always scepital of broadband suppliers other than BT but as we have Sky tv, we have been offered a cheaper monthly broadband cost.
Many thanks.

[Gary L]

My neighbour has a rock solid 8meg connection.

http://www.skyuser.co.uk/forum/sky-broadband-feedback/

You should take a look there if you want other sky users feedback on the product.

[spike7451]

Originally Posted by jennyhicks

Can anyone give me any feedback on Sky broadband please? I am always scepital of broadband suppliers other than BT but as we have Sky tv, we have been offered a cheaper monthly broadband cost.
Many thanks.

I used to work for Sky BBand in the old Tier 2 dept before it merged with Tier 3.In the beginning the technical support was crap.BT were often late in provisioning lines & we had 2 types of line to support,Offnet(connect pack) & onnet(base to max pack) meaning we had to use 2 different repair system's.
It's generally a good service,my uncle has it & has had no probems apart from the e-mail which was well buggered at the start.
UK technical support is mainy based in Belfast & londonderry as well as Scotland & Shepton in England & is open between 0800Hrs to 2300Hrs over 7 days.Outside those hours it's based in Lipa,Phillapines. Then the fun begins as they (Lipa) are fecking USELESS!!!!
We used to get more escallation calls from that one center than all the UK ones combined!

[WHISTLED]

I have the free 2 meg as only use for browsing hard core dwarf porn sites and I get a constant 1.76 through wireless router/modem..

Only had to call tech support once and was pretty crap but only as far as getting to speak to 2nd line..

Billing not an issue as free but generally sky are very good, never had an issue with any service.

I cant fault them really and its cheap if you have other services

[Paul]

Aye, if you have a problem call before 2230/2300 as you are more likely to hit UK based staff and more likely to not need to call back again Aside from that the service is normally rock solid, they are getting better on the support side and are looking to keep improving service as much as possible to the customers.

[Matt D]

I've had Sky BB for over a year now.

I like it...

http://www.cableforum.co.uk/board/63...-and-info.html

[TheBlueRaja]

My Sky Broadband has been great ~13meg for a tenner.

[jennyhicks]

13meg for £10!!!!!!!!

[spike7451]

Originally Posted by jennyhicks

13meg for £10!!!!!!!!

You might not be be to get 13Mb yourself tho.
Use this to see what speed you can get.(It's what they use at Sky.)

http://www.btwholesale.com/pages/sta..._Checker.html#

[v0id]

Originally Posted by spike7451

You might not be be to get 13Mb yourself tho.
Use this to see what speed you can get.(It's what they use at Sky.)

http://www.btwholesale.com/pages/sta..._Checker.html#

The whole "you may not get the full speed on ADSL" argument that VM had going for them, is rubbish now that they've introduced STM

[TheBlueRaja]

Originally Posted by spike7451

You might not be be to get 13Mb yourself tho.
Use this to see what speed you can get.(It's what they use at Sky.)

http://www.btwholesale.com/pages/sta..._Checker.html#

Well that's a crock of crap:-

Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a line rate up to 2Mbps.

Our test also indicates that your line currently supports a potential ADSL Max broadband line rate of 6Mbps up to 8Mbps.

LOL!

[Druchii]

Originally Posted by TheBlueRaja

Well that's a crock of crap:-



LOL!

ADSL Max does only provide upto 8Mbps mate, however ADSL2+ Supports upto 24

[Xaccers]

Router drops out now and again, but nothing major. Get between 11 and 16Mbps depending on how it feels when it connects, probably 14Mbps on average.

[Matth]

Out of a limited sample of friends, I think I'd rate Sky BB as "best of the cheap broadbands", assuming you have the Sky service anyway.

The quota on the free one is only fit for dailup replacement. The £5 extra, up to 8Mbit compares reasonable with Talktalk's phone/BB lineup.