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15-11-2005, 11:44

Just over a week ago my SACM (ntl:home 120) started to play up. It would randomly start flashing the SYNC & RDY lights & I would lose connection. While it was working, I looked at the config page & saw that the upstream power level was at it's maximum (61dBmV).

I phoned TS yesterday & had a visit this morning. The Tech connected his meter to the line & clicked on some buttons (I assume he was scrolling through the levels etc.). He said the levels need adjusting & went out to the green box.

After using his meter again, he said that it was ok, but looking at the config page, I am still getting an upstream power level of 61dBmV. The only thing that has changed is the downstream power level. It was around -7dBmV, & it is now around -5.3dBmV.

I cant see my connection being stable while it is operating at these levels.

15-11-2005, 11:44	#1
XFS03 Guest Location: East London (ex-C&W) Services: XL broadband ntl250 modem Posts: n/a	Upstream Power Level too high? Just over a week ago my SACM (ntl:home 120) started to play up. It would randomly start flashing the SYNC & RDY lights & I would lose connection. While it was working, I looked at the config page & saw that the upstream power level was at it's maximum (61dBmV). I phoned TS yesterday & had a visit this morning. The Tech connected his meter to the line & clicked on some buttons (I assume he was scrolling through the levels etc.). He said the levels need adjusting & went out to the green box. After using his meter again, he said that it was ok, but looking at the config page, I am still getting an upstream power level of 61dBmV. The only thing that has changed is the downstream power level. It was around -7dBmV, & it is now around -5.3dBmV. I cant see my connection being stable while it is operating at these levels.