Cable Forum - View Single Post - NTL

fatlip180 · 11-11-2005, 21:32

Ok heres my problem, ive been with ntl for years now, and because of a change in emplyment i stopped paying for my ntl via direct debit, and payed on a bill thing. Anyway, i rang ntl and they said they would send me a bill. Weeks went by and no bill. So i rang them after a month and the guy on the phone was amazed that i had called and that i am gettng my bb still and that he would get it sorted. Anyway, still no jpy and no bill. I rang again and was told i would recieve a bill, and i was assured that i wouldnt have to keep ringing customer services about this.

Its now been about 4 months now, ive had no bills nothing come out of my bank, and no one at ntl has been able to help me.

any suggestions?

11-11-2005, 21:32	#44
fatlip180 Inactive Join Date: Sep 2004 Services: ntl bb 1.5mbit bt homephone sky+ Posts: 22	Re: NTL - New Billing system Problems Ok heres my problem, ive been with ntl for years now, and because of a change in emplyment i stopped paying for my ntl via direct debit, and payed on a bill thing. Anyway, i rang ntl and they said they would send me a bill. Weeks went by and no bill. So i rang them after a month and the guy on the phone was amazed that i had called and that i am gettng my bb still and that he would get it sorted. Anyway, still no jpy and no bill. I rang again and was told i would recieve a bill, and i was assured that i wouldnt have to keep ringing customer services about this. Its now been about 4 months now, ive had no bills nothing come out of my bank, and no one at ntl has been able to help me. any suggestions?