Hi there, we're moving house on Monday with the installation date from VM on the Tuesday - I don't have to live without the broadband for too long

I'm new to VM, however the previous tenants did have VM so the cables are already there.
I'm wanting the superhub to be upstairs in a room that isn't already cabled, so would the engineer be willing to run a cable to this room for me? The tivo box will be downstairs with the extra box in another room upstairs.
Thanks.