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How long does it take virgin media to install a e-mail address
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Old 12-03-2012, 22:39   #1
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Unhappy How long does it take virgin media to install a e-mail address

A family friend asked my assistance to install a e-mail for her as she had just joined the computing fraternaty I mistakenly suggested virgin media ,after all she hatd just purchased a large package and broadband and had no problems paying her direct debit and mistakenly thought that she would be able to pay bills on line ,well this is now 14 days with the advice it would take another 14 days ,those nice people at virgin are so busy once they secure your contract ?
come on virgin show us what you can do ??
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Old 13-03-2012, 00:48   #2
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Re: How long does it take virgin media to install a e-mail address

It might be simpler to set up a gmail address with google. That way if she ever changes from Virgin she'll still keep the same address.
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Old 13-03-2012, 03:23   #3
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Re: How long does it take virgin media to install a e-mail address

The title indicates that your friend simply doesn't apparently have an email address set up - but reading the thread of your posting, I'm not sure, and it looks like you mean there's no broadband connection.
Which is it?
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Old 13-03-2012, 10:59   #4
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Re: How long does it take virgin media to install a e-mail address

hmmmmmm I think google translate is playing games again.
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Old 14-03-2012, 21:51   #5
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Re: How long does it take virgin media to install a e-mail address

once broadband is installed the engineer should leave the customer on the registration page , where they enter a @virginmedia.com email address.
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Old 15-03-2012, 13:34   #6
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Re: How long does it take virgin media to install a e-mail address

hi

this is the self care to be able to setup the email address
(make sure the account is active though)

http://www.virginmedia.com/help/activation/quicksetup/
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Old 15-03-2012, 14:03   #7
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Re: How long does it take virgin media to install a e-mail address

Quote:
Originally Posted by swt4ajp View Post
hi

this is the self care to be able to setup the email address
(make sure the account is active though)

http://www.virginmedia.com/help/activation/quicksetup/
That page is waaaay out of date - current one is http://activation.virginmedia.com
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Last edited by BenMcr; 15-03-2012 at 14:07.
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Old 15-03-2012, 14:58   #8
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Re: How long does it take virgin media to install a e-mail address

"Congratulations - you're connected! Unfortunately your computer uses a browser that we don't support."

... Firefox not supported? Yeah, VERY out of date.
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Old 15-03-2012, 15:00   #9
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Re: How long does it take virgin media to install a e-mail address

Quote:
Originally Posted by qasdfdsaq View Post
"Congratulations - you're connected! Unfortunately your computer uses a browser that we don't support."

... Firefox not supported? Yeah, VERY out of date.

what os are you running?
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Old 15-03-2012, 16:24   #10
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Re: How long does it take virgin media to install a e-mail address

Windows 7. Also not supported.
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Old 15-03-2012, 16:25   #11
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Re: How long does it take virgin media to install a e-mail address

Have flagged to some colleagues and the old page will disappear as soon as it can
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Old 15-03-2012, 19:19   #12
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Re: How long does it take virgin media to install a e-mail address

Quote:
Originally Posted by BenMcr View Post
Have flagged to some colleagues and the old page will disappear as soon as it can
i always recommended that one lol

ill add it to my useful sites lol
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