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I live in a terraced house and have had Virginmedia cable broadband for over a year and my next door neighbour has had Virginmedia services installed today. I've come home from work and found that the VM installer has installed a cable from my outside box to my neighbours outside box. Is this normal practise?
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Re: Next door neighbours Virginmedia installation
Quote:
Originally Posted by Dazf42
I live in a terraced house and have had Virginmedia cable broadband for over a year and my next door neighbour has had Virginmedia services installed today. I've come home from work and found that the VM installer has installed a cable from my outside box to my neighbours outside box. Is this normal practise?
Short answer NO.
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I have been onto VM and the technical guy that I spoke to informed me that it was not normal parctise and they are sending out a Technical Engineer tomorrow afternoon to take a look. I will keep this post updated.
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Re: Next door neighbours Virginmedia installation
Quote:
Originally Posted by Dazf42
I live in a terraced house and have had Virginmedia cable broadband for over a year and my next door neighbour has had Virginmedia services installed today. I've come home from work and found that the VM installer has installed a cable from my outside box to my neighbours outside box. Is this normal practise?
This is only usually done if there are construction issues, and it should then only be used as a temporary fix. Unfortunatley some installers use it as a shortcut to avoid pulling another cable where a shared tee is used.
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Re: Next door neighbours Virginmedia installation
Do you mean the box on your wall where the cable enters your house, or the cover (triangular in my case) on the pavement directly outside your house where the cable surfaces? If its the latter then this is normal practice and each one can support five houses depending on the amount of kit in each.
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