Installing Ntl broadband Windows 7
I have a new computer upgraded from windows XL to windows 7 and have tried several times to install ntl broadband but keep getting the message,
Failed to ping 126.96.36.199, or 188.8.131.52.
Since your system was able to do a DHCP release/renew, you **DO** have raw connectivity (i.e. all your cables are connected and working), but your system is unable to PING these ip addresses in the outside world.
Click the "Help" button for more information.
Error Code :9
Can you help please?