Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Dissused Virgin Media Cable


You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Installation Issues

Dissused Virgin Media Cable
Reply
 
Thread Tools
Old 04-10-2011, 13:37   #1
Rockie
Inactive
 
Join Date: Oct 2011
Posts: 4
Rockie is an unknown quantity at this point
Angry Dissused Virgin Media Cable

I hope I am in the right area but as a newby forgive me if not!
I am having my front garden converted into a driveway and am wondering where I stand if the cable beneath my lawn gets damaged in the process? There has not been a Virgin Media connection to my property for over ten years although would not rule this out in the future so contacted Virgin and am getting nowhere on either the cable under the lawn or moving the swept tee cover on the proposed dropped kerb. My urgency is this has now been three months and my permission from the Council to carry out a dropped kerb expires in 3 months. Can anyone help advise me?
Rockie is offline   Reply With Quote
Advertisement
Old 04-10-2011, 13:41   #2
Rob
Moving the Goal Posts
Cable Forum Team
 
Rob's Avatar
 
Join Date: Jun 2003
Age: 50
Posts: 16,314
Rob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny stars
Rob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny stars
Re: Dissused Virgin Media Cable

It's very unlikely the T would be moved in the public pavement. That would involve alteration to the main duct. That incurs a major cost, and also needs co-ordination with the local authority for Virgin's Construction crews.

If the cable within your grounds gets damages, I wouldn't worry too much. If you, or someone else ever takes a service again then a new one can be pulled through.

BUT if you are laying hard paving services then cable installation can't take place through that. Bury a duct pipe under the hard pavings so cables could be added later.
__________________
The NTHW PC Gaming Clan! ~ Now playing Battlefield 4!
Rob is offline   Reply With Quote
Old 04-10-2011, 13:43   #3
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, 152Mb Broadband
Posts: 14,866
BenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny star
BenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny star
Re: Dissused Virgin Media Cable

This is from the Contact Us page on Virgin's site:

Quote:
What do you want to contact us about?
  • New developments? Contact the New Build team on 0800 408 0088.
  • Damage to our network? Contact the National Claims Damages Team on 0870 888 3113.
  • Personal Injury or Property Damage? Contact the National Third Party Claims Team on 0870 888 3113, option 2, or option 3 for Utilities.
  • Plant enquiry? Email us at plant.enquiries.team @virginmedia.co.uk
  • Diversionary works? Contact the Network Alteration Centre on 0800 408 0088, option 1.
---------- Post added at 12:43 ---------- Previous post was at 12:42 ----------

I would expect it would the 'Diversonay Works' number you need if you want the Tee moving. There are some details on who they are HERE
__________________
I work for Virgin Media but all views are my own.
BenMcr is offline   Reply With Quote
Old 04-10-2011, 14:13   #4
Rockie
Inactive
 
Join Date: Oct 2011
Posts: 4
Rockie is an unknown quantity at this point
Re: Dissused Virgin Media Cable

Thank you, that is good advice about laying a duct pipe underneath for future use, that then covers all bases. With regards to the tee cover on the path that I have permission to lower, It was my understanding that Virgin Media would relocate/lower this, but instead they have quoted to complete the whole job, however they are not on the Council's list of contractors. I was considering contacting my selected preferred contractor and asking them to lower it, am I allowed to do this?

---------- Post added at 12:13 ---------- Previous post was at 12:05 ----------

Thank you but I contacted Diversionary Works three months ago and are still no further forward than when I got permission, other than them quoting to do the whole job which they are not authorised by the Council to do. Any further suggestion would be helpful?
Rockie is offline   Reply With Quote
Old 05-10-2011, 10:55   #5
weesteev
Cable Guru
Ants Champion
 
Join Date: Jun 2004
Posts: 851
weesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of society
Send a message via Skype™ to weesteev
Re: Dissused Virgin Media Cable

Div Works will charge £750 for an estimate then the cost of works on top, its an expensive route to go down for such a small amount of work.

Are you sure its Div Works you spoke with and not Failed Installs?
weesteev is offline   Reply With Quote
Old 05-10-2011, 19:01   #6
Rockie
Inactive
 
Join Date: Oct 2011
Posts: 4
Rockie is an unknown quantity at this point
Re: Dissused Virgin Media Cable

Yes it was Div works I have spoken to and am getting nowhere with. you are right it seems a lot of money when the swept tee cover only needs lowing about an inch, two at most. Is this not something the local authority approved dropped kerb contractor could do?

I've e-mailed Div works and am waiting on a response, but this has now been on-going since August! If anyone has any direct dial numbers it would be helpful.
Rockie is offline   Reply With Quote
Old 05-10-2011, 21:03   #7
weesteev
Cable Guru
Ants Champion
 
Join Date: Jun 2004
Posts: 851
weesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of society
Send a message via Skype™ to weesteev
Re: Dissused Virgin Media Cable

It wont just be the cap that needs lowered, the cap covers a bend from the mainline duct, it may not be possible to reduce the length of this bend so lowering the entire duct arm back to the trunk route may be the only option.

At the end of the day if you dont have service then the cable under the lawn shouldn't be a concern, if theres any damage then an install crew can replace this/lay a new one in future.
weesteev is offline   Reply With Quote
Old 06-10-2011, 14:29   #8
Rockie
Inactive
 
Join Date: Oct 2011
Posts: 4
Rockie is an unknown quantity at this point
Re: Dissused Virgin Media Cable

So are you saying that the only option is to go with moving the whole thing which you have quoted £1,700 for or is a site visit from Virgin needed in order to determine the options?
I can't see that this is a uncommon problem Virgin Media tees are situated in a lot of pavements, and I'm not the first person who wants a dropped kerb. This is also complicated by the fact that Virgin Media are not an approved contractor of my local County Council to carry out the work to drop the kerb (which was included in the £1,700 estimate). So it seems I have stalemate, which is what I probaly had when I first spoke to Virgin in August, it's just no one has made anything clear!
If you can, please help me?
Rockie is offline   Reply With Quote
Old 06-10-2011, 14:43   #9
weesteev
Cable Guru
Ants Champion
 
Join Date: Jun 2004
Posts: 851
weesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of societyweesteev is a pillar of society
Send a message via Skype™ to weesteev
Re: Dissused Virgin Media Cable

VM would not be the contractor, it would be whoever the local civils contractor is, either Ftel, McNicholas or John Henry).

If Div Works have quoted you that price then that's what will be classed as a C4 estimate. That will be the price as ascertained by the local planner, no doubt you would have been sent the estimate details by letter and all the necessary contact details are provided to discuss the quote. The price quoted by Virgin will not include a dropped kerb but a dropped duct, the network will have to be lowered across the entrance to your driveway, not just the Tee as your driveway will not leave suitable depth in the footway for the duct to exist.

Your best option is speak to Div Works but by the sounds of it that work will be required. Your correct that this is not uncommon works and your not the first (and wont be the last) to have to pay to shift equipment when having a driveway placed. It could be worse, there could have been a chamber or a Cabinet in the way!

HTH
weesteev is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Google Search




All times are GMT +1. The time now is 04:15.


Server: titan.cableforum.co.uk
Powered by vBulletin® Version 3.8.9 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.


SEO by vBSEO 3.3.2