Unable to connect Samsung Plasma TV via HDMI to V+ box
Complete newbie at witts end as unable to connect Samsung 50" Plasma (PS50B451B2WXXU) to V+ box via HDMI cable.
V long story but to summarize, crap picture and HD not good since I moved to Virgin in April. Had Virgin enginner out today to mend land line and told him about poor TV picture. He had a look and found TV connected to V+ via scart. We tried 3 different HDMI leads could get no signal. He swapped V+ box and still no joy.
He said had same problem some time ago V+ box (made by Samsung) is incompatible with some Samsung TV's.
We tried everything but just cannot get V+ co connect to TV via HDMI.
Called Samsung help desk and they after considerable prodding implied that there may be some incompatibility problems.
Spoke directly to VM complaints and they have agreed to replace V+box with a Tivo to see if that will resolve the problem.
I have searched threads re above incompatibility and none of the fixes appear to work.
Surely I cannot be the only person in the UK with this TV and this problem.
Any suggestions will be very greatly received.