Cable had been cut
Virgin have been really helpful recently, I've just had an extension built and needed a new cable run for a second box. Blah blah
Long story short, a joiner to get the black outside cable into my house has cut the end of the cable to get it through the wall like a right ****! Anyhoo, can i buy a connector from anywhere to reconnect it so I can start using it?
I hope this makes sense.