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Samsung V+ HD power lead
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Old 23-02-2011, 11:30   #1
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Question Samsung V+ HD power lead

Can someone tell me if the Samsung V+ HD box needs an adapter for power. The mains cable socket matches the power socket at the rear of the box but the check list includes an adapter but it has the wrong type of connector. Thanks in advance.
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Old 23-02-2011, 11:31   #2
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Re: Samsung V+ HD power lead

It is just a standard two pin lead as you can see in this link on the bottom left of the picture. http://upload.wikimedia.org/wikipedi...ections%29.jpg



That is probably a generic sheet with regards the small Cisco HD box.

Last edited by Peter_; 23-02-2011 at 11:39.
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Old 23-02-2011, 11:57   #3
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Re: Samsung V+ HD power lead

Thanks Masque, this is what I thought but when I rang Virgin they said it needs an adapter and they would send a replacement one. It'll be interesting to see what they send tomorrow.
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Old 23-02-2011, 12:45   #4
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Re: Samsung V+ HD power lead

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Originally Posted by CFman View Post
Thanks Masque, this is what I thought but when I rang Virgin they said it needs an adapter and they would send a replacement one. It'll be interesting to see what they send tomorrow.
Now that will be interesting as I have a SA at home and the Samsungs in work have no adaptors so they must be sending a Cisco power pack.

Why do you need a power lead anyway.

This is the power lead for a Samsung on the left.


Last edited by Peter_; 23-02-2011 at 12:51.
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Old 23-02-2011, 13:22   #5
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Re: Samsung V+ HD power lead

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Originally Posted by Masque View Post
Why do you need a power lead anyway.
Not sure why you ask this but I do have the same power lead as yours. It was just the adapter that was the query. Thanks.
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Old 23-02-2011, 13:28   #6
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Re: Samsung V+ HD power lead

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Originally Posted by CFman View Post
Not sure why you ask this but I do have the same power lead as yours. It was just the adapter that was the query. Thanks.
I am just curious that they can send out an adaptor for a box that has no need for an adaptor, whatever you receive do not attempt to plug it in as you will blow the box.

I thought maybe you had damaged the cable or something but I think you have just received a Quickstart box with a generic sheet in the box.
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Old 23-02-2011, 13:57   #7
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Re: Samsung V+ HD power lead

Its very likely he will just receive an identical power lead...
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Old 23-02-2011, 13:58   #8
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Re: Samsung V+ HD power lead

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Its very likely he will just receive an identical power lead...
I think I can guess where the call centre is based.
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Old 23-02-2011, 14:05   #9
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Re: Samsung V+ HD power lead

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Originally Posted by CFman View Post
Can someone tell me if the Samsung V+ HD box needs an adapter for power. The mains cable socket matches the power socket at the rear of the box but the check list includes an adapter but it has the wrong type of connector. Thanks in advance.
Could you post a picture of this checklist, and tell us how you received it? It seems somebody may be sending the wrong things out.
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Old 23-02-2011, 14:33   #10
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Re: Samsung V+ HD power lead

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Originally Posted by spiderplant View Post
Could you post a picture of this checklist, and tell us how you received it? It seems somebody may be sending the wrong things out.
We do have people getting standard modems with the advice sheet for the hub in the box so it must be at source.
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Old 23-02-2011, 15:43   #11
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Re: Samsung V+ HD power lead

I haven't got the checklist with me now but I guess it was just the wrong checklist they sent out.
Things happened as follows:
1. Ordered V+ HD box from Virgin.
2. Package arrived and checklist included an adapter.
3. No adapter in package.
4. Rang Virgin and they said it definitely needs an adapter even after telling them that the socket fits into the back of the box.
5. Adapter arrives but with the 'wrong' socket.
6. Rang Virgin who say they'll send another adapter.
7. 'Different' adapter coming tomorrow.

In the meantime I've set the new box up and everything is working fine.

When the 'different' adapter arrives I'll post what type it is.
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Old 23-02-2011, 19:18   #12
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Re: Samsung V+ HD power lead

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Originally Posted by CFman View Post

When the 'different' adapter arrives I'll post what type it is.
As Spiderplant said it may well be a new power lead, if they have sent a powerpack then they are a bit stupid.
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Old 24-02-2011, 10:19   #13
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Re: Samsung V+ HD power lead

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Originally Posted by Masque View Post
As Spiderplant said it may well be a new power lead, if they have sent a powerpack then they are a bit stupid.
Amen, there is no different power lead for the box. I wouldn't waste any more of your time as this is becoming a bit of a pointless exercise really, your box is working and you have everything you should have.
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Old 24-02-2011, 10:20   #14
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Re: Samsung V+ HD power lead

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Originally Posted by weesteev View Post
Amen, there is no different power lead for the box. I wouldn't waste any more of your time as this is becoming a bit of a pointless exercise really, your box is working and you have everything you should have.
I just found it amusing especially on my day off.
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Old 24-02-2011, 10:52   #15
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Re: Samsung V+ HD power lead

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Originally Posted by weesteev View Post
Amen, there is no different power lead for the box. I wouldn't waste any more of your time as this is becoming a bit of a pointless exercise really, your box is working and you have everything you should have.
The trouble is he appears to have been sent the wrong checklist (or the checklist is wrong). I want to understand how that happened so we can put a stop to it.
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