Virgin media installation internet help!
Yesterday we had a virgin package installed, with tv, phone and broadband bundle. We were previously on talktalk, and had a wireless router that enabled us to get wireless internet upstairs, with main computer wired directly to the D-link.
Virgin has installed their new router/modem - they gave us the mega 50mb - connected to the tv in the lounge, but reassured us that our wireless connection would be strong everywhere in the house.
However, although the main computer is able to search for the virgin network, and can connect to it, the signal strength is 'poor', and we cannot connect to the internet at all. Our laptop can receive a strong connection in the same room as the main computer, with internet fine and no problems.
I don't understand why our main computer cannot receive an internet connection at all, when the modem is so strong, and when the laptop can receive it in the same place. OP is Windows XP.
Any ideas? Help would be greatly appreciated.