07-03-2010, 11:45
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#1
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cf.addict
Join Date: Jan 2010
Services: Have 1 Sky Box with Basic Package, Virgin Meida:VIP, with an additional V+HD Box
Posts: 214
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Installation day
Just a few questions about the install day(VIP Package)
1. I have already got a virgin cable running into my house, does this mean they will not require to do anything.
2. Is there two fibre optic cables, one for Broadband and one for TV running into the house, or is there just one that splits.
3. Can the engineer put the BB cable anywhere in the house
4. i am getting two V+ HD boxes, do they supply with both HDMI and the scart lead, or just one of them depending on TV (Have One HD tv and one SD TV)
Thanks for the replies
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07-03-2010, 11:49
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#2
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cf.mega poster
Join Date: Aug 2009
Posts: 2,829
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Re: Installation day
They may need to do some internal wiring
One cable no fibre optical, and a telco cable
yes if u don't mind wires
if you ask for 2 cables the installer should have 2 in his van for you (1 per v+)
Last edited by jb66; 07-03-2010 at 12:51.
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07-03-2010, 11:56
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#3
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cf.addict
Join Date: Jan 2010
Services: Have 1 Sky Box with Basic Package, Virgin Meida:VIP, with an additional V+HD Box
Posts: 214
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Re: Installation day
thanks, with regrad to the last question/answer, as we are thinking about getting another HD TV to replace the SD they will give us both a scart cable and HDMI as well as another HDMI for the upstairs TV
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07-03-2010, 12:38
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#5
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cf.geek
Join Date: Nov 2006
Location: West Herts
Services: XL TV (2x V+), L Telco, XL20 BB. Freeview, Tesco Mobile.
Posts: 681
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Re: Installation day
As long as the incoming cable has not been damaged it will be usable. TV/BB is coax fed with phone separate. The preferable route for cables would be around the outside of the house to the nearest point on the wall. The coax can be split inside or outside. Be aware that engineers will not lift floorboards etc and if you need to go through internal walls it would be a good idea to pre-drill them yourself.
Last edited by nodrogd; 07-03-2010 at 12:43.
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07-03-2010, 12:46
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#6
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Virgin Media Staff
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with V+HD & VM TiVo 1TB > VM XL BB > VM XL Telephone
Posts: 8,037
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Re: Installation day
Quote:
Originally Posted by r94yan
thanks, with regrad to the last question/answer, as we are thinking about getting another HD TV to replace the SD they will give us both a scart cable and HDMI as well as another HDMI for the upstairs TV
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Tech will only give you what is needed on day of install, Customer Care will send out another HDMI cable if you request it, once you have another HD TV.
HTH
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