Cancellation

[webcrawler2050]

ADSL

For some one that is Cisco you should know it's not ADSL - Its DSL

I was on the phone for 2.5hrs ,the tech support on the 0906 was completed when I read over to the 'technician' the MAC [Media Access Control] id of the ADSL modem.

Its not that hard!

All I ever saw was screen 1 and 2 couldn't get past SURNAME and the eight digit PIN why? because the account hadn't been set up properly according to the little Indian lady

Never do trust India, from the amount of VM connections I have setup, its a problem on most of them! You should just be able to stick in the ethernet, bang in your PIN and details, reouter activated, might cache for 10-15 minutes, hey presto!

NO CUSTOMER ACCOUNT DETAILS, NO SMART CARD SERIAL ID # and finally on the Broaband booklet he just wrote the SURNAME and PIN NUMBER ~ NO USER NAME for e-mails set up or PASSWORD.

Customer Number = On your welcome Letter / Email
Username for emails, you setup when you slap the disk in, same again for password - Personally didnt bother!

during my initiation to the world of Richard Branson's Virginmedia I WAS NOT IMPRESSED

Branson Doesn't own Virgin Media, the board(s) from NTL, Telewest & Blueyonder do, they paid something around £30 Million to use the Virgin Name, branson has a place on the board I *believe* he has capital invested with VM.

The story gets worse! Their PC Guard screwed up my registry in my PC when I agreed to delete a boat load of 'SPYWARE' & 'MALWARE' it had found

You should know this especially being a Cisco Engineer, the "PC Guard" Software is shoddy and unstable, dont use it!

Personally, I think this was the classic case that you get the Web Hosting industry! Expecting FAR too much, for such a little fee. For someone who is a Cisco ENgineer, you don't know much! Its not rocket science to someone who is technically competant. Do you want VM to hold your hand to the loo as well? Sorry mate, but it dont take a lot to pick up a remote for the telly and figure it out yourself!

I think the engineers apology, should have been accepted and I think thats was got you miffed.. first impressions and all that but you know, it happens. If you run at the first sight of trouble with BT, you will be running for the rest of your life! (Not literally)

Nuff said, thats my rant over!

My right to reply to you: Mr Cleverclogs

Looks like you need some education... Source: http://en.wikipedia.org/wiki/Digital_Subscriber_Line

Short for Asymmetric Digital Subscriber Line ADSL, a new technology that allows more data to be sent over existing copper telephone lines (POTS). ADSL supports data rates of from 1.5 to 9 Mbps when receiving data (known as the downstream rate) and from 16 to 640 Kbps when sending data (known as the upstream rate).
ADSL requires a special ADSL modem.
ADSL is growing in popularity as more areas around the world gain access.
There exists a variety of DSL services!! Check them out!!
Typically, upload speed is lower than download speed for Asymmetric Digital Subscriber Line (ADSL) and equal to download speed for Symmetric Digital Subscriber Line (SDSL).

Next point

Quote:
I was on the phone for 2.5hrs ,the tech support on the 0906 was completed when I read over to the 'technician' the MAC [Media Access Control] id of the ADSL modem.

Just a waste of time that's all ~ like this reply is...

Next:

Never do trust India, from the amount of VM connections I have setup, its a problem on most of them! You should just be able to stick in the ethernet, bang in your PIN and details, reouter activated, might cache for 10-15 minutes, hey presto!

IF we are going to be pedantic, What is a reouter?

I HAVE DECIDED THAT YOU ARE NOT WORTH REPLYING ANY FURTHER TO

You Mr Cleverclogs are just one more nail in the COFFIN of my terrible experience with Virgin media which I now say to you and VM...

GOODBYE AND GOOD RIDDANCE TO YOU AND YOUR LIKES

[webcrawler2050]

My right to reply to you: Mr Cleverclogs

Wasnt being "clever" stating a fact, far too many times do I see whining, stupid customers, who have common sense to pick up something and figure it out. its really not that hard. PLus you could saved your self probably £30 in phone calls! It's like "users" want companies to spoon feed them and change their nappy at every stage.

I HAVE DECIDED THAT YOU ARE NOT WORTH REPLYING ANY FURTHER TO

You Mr Cleverclogs are just one more nail in the COFFIN of my terrible experience with Virgin media which I now say to you and VM...

GOODBYE AND GOOD RIDDANCE TO YOU AND YOUR LIKES

Ta-ta

Go AWAY!!!

I have NO TIME for people who KNOW ALL THE ANSWERS You have just SPOILT this forum for me. I was looking for some help and I ended up with this S**T from you

BTW I am not a @whining, stupid customer' YOU HAVE A BLOODY CHEEK.

You will come a cropper one day with your clever/nasty remarks.

All incoming mail from Cable Forum will now be routed to the garbage can ~ so don't bother wasting any more of my life.

[webcrawler2050]

Go AWAY!!!

I have NO TIME for people who KNOW ALL THE ANSWERS You have just SPOILT this forum for me. I was looking for some help and I ended up with this S**T from you

BTW I am not a @whining, stupid customer' YOU HAVE A BLOODY CHEEK.

You will come a cropper one day with your clever/nasty remarks.

All incoming mail from Cable Forum will now be routed to the garbage can ~ so don't bother wasting any more of my life.

I HAVE DECIDED THAT YOU ARE NOT WORTH REPLYING ANY FURTHER TO

Why reply then?

Anywho enough's enough, this is boring me now

[Rob]

Children please. If you don't want to be the target of flaming, then don't bait others with derogatory posts yourself. If unhappy with a post content, report it and await the moderator's investigation. Don't pour oil on the fire, and get yourself into difficulties too by responding in an aggressive manner.

I see nowhere further for this thread to go, so it's closed.