In new build house Q's.

pizdfish · 23-03-2008, 22:10

Hello

About 6 month's ago i moved from a house with a Virgin Media link. It all went fine and then i moved into a new build house just built in september 2007 and have just got settled in and want to start VM again and i was wondering if there was any rules or regulations or a certain age the house has to be to stop virgn media from getting wired into my house. I am in a cabled street but my house does not appear on the website's postcode search. What shall I do because im am completly lost here. I have not contacted them yet and i really just want some information on how old a house has to be or what might stop it getting put in.

**EDIT**[ I forgot to mention i have contacted them before and they kept going and asking their legal department and apparently they are not aloud to enter new buildings due to regulations.]

thanks

pizdfish.

**Stuart C** · 23-03-2008, 22:27

The problem is that around 2000, both NTL and Telewest (as they were then) pretty much stopped installing cable to new houses. I am not saying that they haven't installed new cable since, but that's when they seemed to stop.

However, if your street is cabled, you may be able to get service. You need to phone up and request a site survey. The surveyor's team (assuming you own the house, or your landlord has given wayleave) should be able to order a new installation.

frogstamper · 23-03-2008, 22:31

Quote:

Originally Posted by pizdfish

Hello

About 6 month's ago i moved from a house with a Virgin Media link. It all went fine and then i moved into a new build house just built in september 2007 and have just got settled in and want to start VM again and i was wondering if there was any rules or regulations or a certain age the house has to be to stop virgn media from getting wired into my house. I am in a cabled street but my house does not appear on the website's postcode search. What shall I do because im am completly lost here. I have not contacted them yet and i really just want some information on how old a house has to be or what might stop it getting put in.

thanks

pizdfish.

A similar thing happened when my sister moved last year, prior to moving she had lived in a cabled road and had been with VM [C+W and Nynex] for years. The new place, although not a new build is in a cabled road but had never been connected, she got in touch with VM who sent a guy out to check the property and within a few weeks the house was connected to the network. The only problem she had was that the front garden had been "block paved" and they didn't want to touch that, so they took a longer route to the house, a minor problem. The only thing is I cant remember if she had to pay for this.

pizdfish · 24-03-2008, 00:16

---------- Post added at 00:16 ---------- Previous post was yesterday at 23:19 ----------

Quote:

Originally Posted by Stuart C

The problem is that around 2000, both NTL and Telewest (as they were then) pretty much stopped installing cable to new houses. I am not saying that they haven't installed new cable since, but that's when they seemed to stop.

However, if your street is cabled, you may be able to get service. You need to phone up and request a site survey. The surveyor's team (assuming you own the house, or your landlord has given wayleave) should be able to order a new installation.

did i mention that they said they have some regulations that they cannot enter new buildings but i think this is a load of ******** because my brother got VM in his newly built house.

pizdfish · 24-03-2008, 21:43

Ok, i have been on the virgin media postcode search and at the bottom it says if your house is not there click here. i filled in the form and they are getting back to me within 72hours so i am keeping my fingers crossed for a positive reply.

saabmania2 · 26-03-2008, 06:47

Quote:

Originally Posted by pizdfish

Ok, i have been on the virgin media postcode search and at the bottom it says if your house is not there click here. i filled in the form and they are getting back to me within 72hours so i am keeping my fingers crossed for a positive reply.

Good luck, just keep your fingers crossed for any sort of reply

jungleguy · 27-03-2008, 09:35

Quote:

Originally Posted by pizdfish

---------- Post added at 00:16 ---------- Previous post was yesterday at 23:19 ----------

did i mention that they said they have some regulations that they cannot enter new buildings but i think this is a load of ******** because my brother got VM in his newly built house.

They cant dig up a pavement within 2 years of the developer laying it otherwise the local council won't adopt the pavement. New building may require a wayleaf.

pizdfish · 24-04-2008, 20:32

thankyou, im on 8mb bt now and am happy

jungleguy · 24-04-2008, 20:37

upto 8mb you mean..... thats anything between 0 and 8mb. and at a huge price, BT are one of the most expensive ISP. excluding rubbish introductory offers.

sorry you couldn't get cable mate