Been through this myself yesterday with my new computer.
I was resigning myself to having to phone India then remembered the old script routine about unplugging anything CS can dream up and for once the script was right on. Unplugged the modem and once it was plugged back in my BB connection sprang into life.

.....Well sprang is really an exaggeration...lets just say that my BB crawled back into the land of the living. No change there then.
