You are here: Home | Forum | When should new package start?
You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
Called and upgraded to the VIP plan today. Installation of V+ and SACM on next Thursday, but the package now includes the free telephone extra channels etc... I forgot to ask when everything would go active. Obviously the V+ won't be available to me until the box is installed, but when should I expect to start receiving the channels and the free 59 minute phone calls etc. Would they be active from that date or should they start from now.
Duh me forgot to ask that one question at the time.
I'm happy (sort of) to ring CS to find out if I have to but based on the uptake and wait time today I'd rather not if someone else knows a general answer.
I read in another thread that people have been told by CS that the discounts for the VIP package can't be setup on the account until V+ is installed, so i would guess that the whole package would change at that time.
__________________ Chinese Proverb: Man who walks round with hand in pocket feels cocky all day.
i have the vip package but already had tv drive in place, my brother has ordered the package and his v+ is being installed in 2 weeks, cs gave him all the other deals on vip now at a discount until v+ is installed, but he was told this by cs and i don`t know if this is the norm so i`d check first with cs.
__________________
Same S**t just the depth that varies!
Join CF
You are here: 
