I phoned ntl this morning, just to check the installation was still booked & so on. They said yes.
Engineer turned up at 11:45am (slightly early, the "window" was 12noon 'till 6pm).
And then there was a snag...
Me - "Hi. I'd like it installed in my room upstairs please. There's already a cable point there, feeding my cable modem, so I don't know if you can just split that, or if you need to run a new cable in."
Engineer - "Hang on...You already have a cable modem? On this account?"
Me - "Yes."
Engineer - "Oh. I've got you down for a broadband installation. What's it supposed to be, TV then?"
Me - "Yeah, TV."
Engineer - "Ah. OK. I should have a box in the van."
<goes to check his van, gets an STB>
Engineer - "They told me broadband not TV. I can still do it though."
And so he installs the STB (split the cable, see below).
Nice quick job, checked the modem still connected afterwards, checked the STB worked, jotted down the smartcard no. etc.
He told me it'd take at least an hour for the box to get the rest of the channels, maybe a little longer seeing as something had gone wrong as they'd told him I was getting broadband not TV.
And now, four hours after the STB was installed, I'm still waiting for the base pack channels to come through.
Quote:
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Originally Posted by SmileyMan
Its goto be split somewhere whatever the power levels be it at Omni, Housing or mid cable
But they should check signal level first, The right way is to open the housing on the wall and insert a 2 way isolated splitter givein two feeds BUT these like gold dust.
Note: The SACM should be isolated from the STB so
Housing -> ISU -> Cable -> Splitter -> STB & SACM = WRONG
Housing -> ISU Splitter -> STB & SACM = Right
Hosung -> ISU -> Cable -> Splitter -> SACM -> ISU -> STB = Also right if no ISU splitter
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He split the cable coming from the wall point in the room to the SACM, stuck a splitter on, & ran another cable from that to the STB.
No idea if he used any sort of isolated splitter. Looks like a normal F splitter to me. Says "QAMTEX VQ1002" on it.
Quote:
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Originally Posted by hjf288
Im in the same situation.. so if i give good ol NTL a call tomorrow and say I alreadyh have 2mbit/Phone and I would like TV would they dish out the aforementioned bundle or would i have to ask?
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No idea, tbh. Don't know if the offer is still running or not. I didn't ask for it when I phoned, the sales rep mentioned it straight away as soon as I'd simply said I wanted TV.