Caller ID

[ellie]

Originally Posted by Paul

I would hazard a guess that he is saying that most people will be using voice over internet protocol (Phone calls via the internet basically) before NTL get round to upgrading the necessary hardware to allow caller ID to be available in all areas.

Oh I see ..thanku Paul

[bob_builder]

Originally Posted by Paul

I would hazard a guess that he is saying that most people will be using voice over internet protocol (Phone calls via the internet basically) before NTL get round to upgrading the necessary hardware to allow caller ID to be available in all areas.

Essentially, yes! Although I would take that one stage further and say that NTL will be providing most people with VoIP before they get round to upgrading the old hardware and so will not ever bother.

[zovat]

Is there anywhere you can go online to check whether CLI is available in your area ? (RG12)

[N00N00]

Any Caller ID news?

[Marge]

Originally Posted by N00N00

Any Caller ID news?

Absolutely none and please don't hold your breath for the next few years

[spike7451]

Read my post on page 5 & that'll explain why some areas dont have CLI.It's basically a money issue....We dont have any!!!!!

[city-boy]

My partner just signed up for NTL online. TV, Phone etc. My partner ordered CallerID for a couple of pounds per month along with the package. The cable was installed today and alas no callerID. I'm wondering if they are now cheeky enough to actually charge for it on the bill.

You would of thought that once you had entered your postcode etc that the system would of been clever enough to not give you the option when you sign up.

This should be grounds for getting the whole lot cancelled I'm guessing. Has anybody else been misselling NTL?

Still could be worse, I could tell you about the whole disaster which was Sky digital installation, needless to say my partner now has NTL.

[King Of Fools]

Originally Posted by city-boy

My partner just signed up for NTL online. TV, Phone etc. My partner ordered CallerID for a couple of pounds per month along with the package. The cable was installed today and alas no callerID. I'm wondering if they are now cheeky enough to actually charge for it on the bill.

You would of thought that once you had entered your postcode etc that the system would of been clever enough to not give you the option when you sign up.

It could be that they have forgotten to enable Caller ID on the account rather than the fact that it is not available - give customer services a call to find out for sure.

[tomtank62]

I am told by CS that Caller Id is not available to me in HG3 but my mate who lives 3 miles away in HG1 has had it for years!

[EJP99]

I would hazard a guess that he is saying that most people will be using voice over internet protocol (Phone calls via the internet basically) before NTL get round to upgrading the necessary hardware to allow caller ID to be available in all areas.

I am sure this is about right – from 2 sources.


Last year I wrote to Simon Duffy (no less!) to complain about the lack of Caller Display. I got a call back from someone in NTL. The caller made it clear that a decision had been taken to cancel any further roll out on the current network – for cost reasons. It would have to wait for new technology – but he knew of no dates – would be years!

Couple this with the presentation made by Steve Upton (NTL Technical Director) at the 2004 Investors Day (Found on NTL’s Investors pages at http://www.ntl.com/locales/gb/en/inv...w-final-vr.pdf )

Look at page 31 and you will see the then planned timescale for the roll out of VoIP was: start - 2006, complete – 2009.
He makes it clear he is referring to VoIP within the network, transparent to the end user (in other words using existing phones) and replacing the 'ageing legacy "TDM" network'.

No doubt these dates have slipped – all dates slip with NTL.

His presentation also says the current TDM technology is becoming obsolete and the way ahead is to converge the data and voice networks. ie the voice network in the future will share the backbone Broadband network.

[jumbo159]

Originally Posted by Paul

I would hazard a guess that he is saying that most people will be using voice over internet protocol (Phone calls via the internet basically) before NTL get round to upgrading the necessary hardware to allow caller ID to be available in all areas.

This is one of the many resons why I now use VOIP. Along with lack of online instant billing from NTL, crappy voicemail that they charge for, and general lack of other 'star services' like call waiting etc. (I'm Ashford ex-CWC area)
As mentioned in another thread, after a bit of persuasion, NTL have cut £10.50 from my TV pack, as I argued that I dont use the POTS they insist on bundling with the telly.

[Tsunami60]

I've been asking for years too and i've never had the same answer!

[Joe_Curry]

Sorry but DE24 ???? pls, pls , pls

[Shaun]

Time to look at Vonage (£7.99 for free national/local calls, caller display et al.) for your phone and Sky for your TV (PVR/interactive at a reasonable cost). Keep your BB for Internet if it works for you but run your new phone line over it for a fraction of the cost of a "real" Ntl line!

[AdrianC]

Originally Posted by Joe_Curry

Sorry but DE24 ???? pls, pls , pls

What he said, that's my neck of the woods too!