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Party line?
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Old 11-03-2012, 01:08   #1
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Party line?

When someone dials our home phone number, not only does our phone ring but next door's does as well! How do I know? Because we've had some good three way chats... Me, him and normally a confused caller.

So he said he'd call Sky - his phone company - and sort it out. But its still happening and now I have a couple of phone calls on my bill which I know aren't mine as they were made when I'm at work and I have a First Telecom dialler installed so I dont ever get any calls billed by VM.

Anyone had this before? I'm gonna call VM but I just know it's going to be tough. I'm offering the following odds:

15-1 resolved by first person I speak to
12-1 resolved by second or third person I speak to
6-4F passed from pillar to post, not resolved, calm state of mind will turn to anger

I'm putting a pound on the 15-1 outsider on the hope that this time I call, it'll be alright.

Last edited by neilo; 11-03-2012 at 01:12.
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Old 11-03-2012, 08:07   #2
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Re: Party line?

It will be double jumpers at the cabinet
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Old 11-03-2012, 13:55   #3
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Re: Party line?

I was told my phone line wasn't long enough on install but that it was 'sorted'.
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Old 11-03-2012, 21:39   #4
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Re: Party line?

Quote:
Originally Posted by neilo View Post
When someone dials our home phone number, not only does our phone ring but next door's does as well! How do I know? Because we've had some good three way chats... Me, him and normally a confused caller.

So he said he'd call Sky - his phone company - and sort it out. But its still happening and now I have a couple of phone calls on my bill which I know aren't mine as they were made when I'm at work and I have a First Telecom dialler installed so I dont ever get any calls billed by VM.

Anyone had this before? I'm gonna call VM but I just know it's going to be tough. I'm offering the following odds:

15-1 resolved by first person I speak to
12-1 resolved by second or third person I speak to
6-4F passed from pillar to post, not resolved, calm state of mind will turn to anger

I'm putting a pound on the 15-1 outsider on the hope that this time I call, it'll be alright.
If your neighbour has Sky as their phone company, then it's got nothing to do with Virgin Media as to the "unknown" numbers on your bill. They are on 2 separate networks as Sky use BT lines.

Have you both got similar cordless phones?
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Old 13-03-2012, 20:29   #5
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Re: Party line?

It's a no to the similar phones I'm afraid DF but good thought though!

Anyway took the plunge and phoned. Call went ok any someone coming out on Sat (let's see how that goes) and for the inconvenience and phone calls on the bill I got £7 comp. It should just about cover the cost of two minute long VM local calls

But good response so far. V pleased this time.

Last edited by neilo; 13-03-2012 at 20:32.
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Old 13-03-2012, 20:35   #6
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Re: Party line?

Quote:
Originally Posted by neilo View Post
It's a no to the similar phones I'm afraid DF but good thought though!

Anyway took the plunge and phoned. Call went ok any someone coming out on Sat (let's see how that goes) and for the inconvenience and phone calls on the bill I got £7 comp. It should just about cover the cost of two minute long VM local calls

But good response so far. V pleased this time.
Let us know what happens.
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Old 26-03-2012, 11:07   #7
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Re: Party line?

how did you get on? Did the tech find anything, neilo?
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Old 26-03-2012, 20:51   #8
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Re: Party line?

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Originally Posted by jb66 View Post
It will be double jumpers at the cabinet
Agreed
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Old 29-03-2012, 17:08   #9
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Re: Party line?

can't be double jumpers at cabinet if one is on sky and one is on VM. its an absolute stunner of a problem lol as I have never come across crossed line across 2 different companies ... if you were both on VM then that is definately possible crossed line but in this case i doubt the tech will b able to anything but scratch his head and drink a cuppa lol
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Old 29-03-2012, 18:09   #10
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Re: Party line?

Virgin use BT lines in areas not covered by cable. The op could be in one of these areas.
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Old 29-03-2012, 20:15   #11
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Re: Party line?

good point :p wasn't mentioned in OP's post so just assumed :p
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Old 31-03-2012, 10:12   #12
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Re: Party line?

So the update is that neighbour phoned Sky as well. I had a VM engineer appt booked but just before it I got an email from VM saying the problem had been resolved and there was now no need for an engineer to visit me. Email never said how it was fixed and I've not asked.

No recurrence yet! And yes, I am in a cable area.
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