Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Nuisance calls!


You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Fixed Phone Service

Nuisance calls!
Reply
 
Thread Tools
Old 31-08-2011, 16:11   #1
Daz/Teeside
cf.member
 
Join Date: May 2007
Posts: 39
Daz/Teeside is on a distinguished roadDaz/Teeside is on a distinguished road
Nuisance calls!

Hi for the last 18mths I have been plagued with nuisance/cold calls. They always as for the same person(s) Mr Ward or a Miss Lisa Ward, neither of which have ever lived at my address?
I have registered with TPS and tried the nice polite approach but still get approx 6 calls a week, that is considerably less than a few months ago but still very annoying.
I have now resorted to blasting an air horn down the phone at them which is amusing but sometimes the call is after 9pm and disturbs the rest of the household.
Any ideas how I can stop these ignorant people from ringing my number?

Thanks.
Daz/Teeside is offline   Reply With Quote
Advertisement
Old 31-08-2011, 16:55   #2
jtaylor06
cf.dude
 
jtaylor06's Avatar
 
Join Date: Jul 2008
Location: Telford
Age: 20
Services: TV M+ with TiVo and V+ 30Mb BB with SuperHub 1 Galaxy S II on Orange (EE)
Posts: 1,020
jtaylor06 has reached the bronze age
jtaylor06 has reached the bronze agejtaylor06 has reached the bronze agejtaylor06 has reached the bronze agejtaylor06 has reached the bronze age
Re: Nuisance calls!

Hi Daz

Did you manage to take the number?
And have they mentioned anything about TVs?

Thanks
Jordan
__________________
Jordan
----
LinkedIn
jtaylor06 is offline   Reply With Quote
Old 31-08-2011, 17:46   #3
Taf
cf.mega poster
 
Taf's Avatar
 
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 58
Services: TVXL BBXL Superhub 2 (wired) 1Tb Tivo
Posts: 5,117
Taf has a nice shiny star
Taf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny star
Re: Nuisance calls!

I had a similar situation after NTL gave me the number of a debtor they cut off.

It took ages to convince the callers that I am in no way connected with the debtor who lived the other side of the city.
Taf is offline   Reply With Quote
Old 31-08-2011, 18:58   #4
Kymmy
.
 
Join Date: Dec 2007
Posts: 17,682
Kymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny stars
Kymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny stars
Re: Nuisance calls!

Sounds like debt collection agencies.. Have you tried talking and explaining the situation to them instead of just saying "that person doesn't live here" just that most once they believe you will stop calling.
Kymmy is offline   Reply With Quote
Old 01-09-2011, 09:32   #5
Daz/Teeside
cf.member
 
Join Date: May 2007
Posts: 39
Daz/Teeside is on a distinguished roadDaz/Teeside is on a distinguished road
Re: Nuisance calls!

First of all I have just realised I posted this in mobile phone and not landline....DOH!

jtaylor06 yes asked what make my tv was???? with held number!

kymmy yes I have tried every approach posiible but as soon as you engage in conversation they just talk over the top and won't listen.

It's not always the same nationality anything from English, Indian to Chinese and all with hold their numbers.

Like I said this has gone on for coming up 2yrs so believe me when I say I have tried every approach, I have.
Daz/Teeside is offline   Reply With Quote
Old 01-09-2011, 09:49   #6
AndyCambs
cf.mega poster
 
AndyCambs's Avatar
 
Join Date: Sep 2005
Location: Peterborough
Services: Virgin Media XL Broadband XL Virgin Mobile V+ installed! and a happy Virgin Media customer
Posts: 2,504
AndyCambs has reached the bronze age
AndyCambs has reached the bronze ageAndyCambs has reached the bronze age
Re: Nuisance calls!

I'm plagued by international calls too - even though I am signed up on Telephone Preference service. And it's ALWAYS just as you are sitting down for a meal.

I even had an unsolicited sales call on my second number which is, and always has been ex-directory.
AndyCambs is offline   Reply With Quote
Old 01-09-2011, 09:52   #7
nomadking
cf.mega poster
 
Join Date: Apr 2004
Location: Northampton
Services: Virgin Media TV&BB V+ STB
Posts: 2,700
nomadking has reached the bronze age
nomadking has reached the bronze agenomadking has reached the bronze agenomadking has reached the bronze agenomadking has reached the bronze agenomadking has reached the bronze agenomadking has reached the bronze agenomadking has reached the bronze agenomadking has reached the bronze agenomadking has reached the bronze age
Re: Nuisance calls!

Marketing surveys are not covered by the TPS.
TPS FAQs
Quote:
Will registering on the TPS stop market research calls?
No, market research calls are not covered in the Privacy and Electronic Communications (EC Directive) Regulations 2003 therefore companies conducting these types of calls are still allowed to call a TPS registered number. If you do not want to receive such calls, inform the caller to remove your details from their call lists.
nomadking is online now   Reply With Quote
Old 01-09-2011, 09:55   #8
AndyCambs
cf.mega poster
 
AndyCambs's Avatar
 
Join Date: Sep 2005
Location: Peterborough
Services: Virgin Media XL Broadband XL Virgin Mobile V+ installed! and a happy Virgin Media customer
Posts: 2,504
AndyCambs has reached the bronze age
AndyCambs has reached the bronze ageAndyCambs has reached the bronze age
Re: Nuisance calls!

Quote:
Originally Posted by nomadking View Post
Marketing surveys are not covered by the TPS.
TPS FAQs
Nor regretfully do they cover calls from the Indian sub-continent which are no even marketing surveys.
AndyCambs is offline   Reply With Quote
Old 01-09-2011, 10:01   #9
Kymmy
.
 
Join Date: Dec 2007
Posts: 17,682
Kymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny stars
Kymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny stars
Re: Nuisance calls!

Thread now moved to the landline section (please just PM any member of the team in future for such a request)
Kymmy is offline   Reply With Quote
Old 01-09-2011, 10:16   #10
Daz/Teeside
cf.member
 
Join Date: May 2007
Posts: 39
Daz/Teeside is on a distinguished roadDaz/Teeside is on a distinguished road
Re: Nuisance calls!

Quote:
Originally Posted by Kymmy View Post
Thread now moved to the landline section (please just PM any member of the team in future for such a request)

Thanks thought I was doing the correct thing and not bothering the team.
Daz/Teeside is offline   Reply With Quote
Old 01-09-2011, 10:27   #11
Peter_
Permanently Banned
 
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Re: Nuisance calls!

Below are a couple of routes you can pursue.

Privacy and Electronic Communications – when and how to complain

Silent Call Guard

Get rid of all sorts of unwelcome caller quickly and politely!
Peter_ is offline   Reply With Quote
Old 03-09-2011, 00:41   #12
AndyCalling
cf.addict
 
AndyCalling's Avatar
 
Join Date: Sep 2009
Location: Southampton (Switch PT2)
Services: Fixed phone service (inclusive weekend calls) & internet service (120/12meg)
Posts: 482
AndyCalling has much to be proud ofAndyCalling has much to be proud ofAndyCalling has much to be proud ofAndyCalling has much to be proud ofAndyCalling has much to be proud ofAndyCalling has much to be proud ofAndyCalling has much to be proud ofAndyCalling has much to be proud ofAndyCalling has much to be proud ofAndyCalling has much to be proud of
Re: Nuisance calls!

Another point, the air horn won't work as you would like. The phone at the other end is not going to suddenly turn into a nightclub speaker system and deafen them. It will remain a phone with the same amp and speaker as before, and will remain the same volume. Just put the phone down or talk to them. Or report them to TPS. If they are UK based they can be fined (though I believe it is rare for a company to actually get fined, they will probably back down once TPS get involved). You might try warning them that you will report them if they call again, first, that may be enough.
AndyCalling is offline   Reply With Quote
Old 08-09-2011, 13:14   #13
Wild Oscar
cf.addict
 
Join Date: Sep 2007
Posts: 294
Wild Oscar is on a distinguished roadWild Oscar is on a distinguished road
Re: Nuisance calls!

Easiest way to deal with these people is use an answerphone!

They'll soon stop pestering you ... works for me anyway!
Wild Oscar is offline   Reply With Quote
Old 08-09-2011, 13:40   #14
Digital Fanatic
Inactive
 
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Re: Nuisance calls!

Quote:
Originally Posted by Wild Oscar View Post
Easiest way to deal with these people is use an answerphone!

They'll soon stop pestering you ... works for me anyway!
Yeah, screen your calls. They soon get bored

the alternative would be a free number change from VM.
Digital Fanatic is offline   Reply With Quote
Old 08-09-2011, 14:44   #15
heero_yuy
Perfect Soldier
 
heero_yuy's Avatar
 
Join Date: Mar 2009
Location: Worthing
Age: 57
Services: VM 20M SHUB thingy in modem mode XL TV and phone
Posts: 7,546
heero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny star
heero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny starheero_yuy has a nice shiny star
Re: Nuisance calls!

Quote:
Originally Posted by Wild Oscar View Post
Easiest way to deal with these people is use an answerphone!

They'll soon stop pestering you ... works for me anyway!
Combine it with caller ID. Then you can chose to pick up the call or let the answerphone take it. Not sure if they do now but BT used to give you free caller ID if you registered with TPS through their site. Works even if you're already registered.
__________________
If you're going to hit the self destruct, I have one piece of advice: It hurts like hell - Perfect Soldier
http://www.cableforum.co.uk/board/image.php?type=sigpic&userid=58266&dateline=124013  8311
heero_yuy is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Google Search




All times are GMT +1. The time now is 14:50.


Server: titan.cableforum.co.uk
Powered by vBulletin® Version 3.8.9 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.


SEO by vBSEO 3.3.2