Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Thanks to Lady on faults in India


You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Fixed Phone Service

Thanks to Lady on faults in India
Reply
 
Thread Tools
Old 05-06-2011, 13:20   #1
Ken W
cf.geek
 
Ken W's Avatar
 
Join Date: Jul 2004
Location: Winnersh UK
Services: LL Phone, TiVo, VM mobile, BBand 50M teir L Superhub, TIVO 500 M+
Posts: 853
Ken W has much to be proud ofKen W has much to be proud ofKen W has much to be proud ofKen W has much to be proud ofKen W has much to be proud ofKen W has much to be proud ofKen W has much to be proud ofKen W has much to be proud ofKen W has much to be proud ofKen W has much to be proud of
Thanks to Lady on faults in India

I had Voicemail Plus but it was a night mare finding the pin code that Virgin Media had created and put on the voicemail without telling me what is was, I was passed round 4 agents on a 40 minute call.

Finally sorted out by a Very helpful lady agent on faults in India.

I do not remember her name but she went that extra mile in sorting the problem out.
Ken W is offline   Reply With Quote
Advertisement
Old 05-06-2011, 14:48   #2
craigj2k12
Sell me this pen....
Snake Champion
 
craigj2k12's Avatar
 
Join Date: Nov 2010
Location: Stafford
Posts: 4,204
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
Re: Thanks to Lady on faults in India

doesnt sound like the norm for india but hey ho, good on her
craigj2k12 is offline   Reply With Quote
Old 05-06-2011, 15:59   #3
savvychels
cf.geek
 
Join Date: Jan 2004
Location: Dorset
Services: VIP120 w/ TiVo x2
Posts: 622
savvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpacksavvychels has a very nice sixpack
Re: Thanks to Lady on faults in India

I've actually had a couple of really good results and experiences from the offshore call centres recently, so I feel it's only fair to give credit where it's due.

Glad to hear it's not just me. Maybe training is getting better offshore and hopefully there will be more positive experiences in the future
savvychels is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Google Search




All times are GMT +1. The time now is 02:30.


Server: titan.cableforum.co.uk
Powered by vBulletin® Version 3.8.9 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.


SEO by vBSEO 3.3.2