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Talk 08 £2 !!!!
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Old 25-03-2011, 10:05   #1
mike @ home
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Talk 08 £2 !!!!

Hi Guys, when I got a email off VM about "Talk 08 £2" I thought It said I have to pay £2 1st then after that the Talk 08 would be free... but I'm still getting charged for it..... so how do I opt out of this charge !

Thanks.
Mike.
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Old 25-03-2011, 10:21   #2
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Re: Talk 08 £2 !!!!

It would be worth posting the email here to see how you came to this misunderstanding.

I would have thought it should be clear that the charge is an ongoing, monthly charge.
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Old 25-03-2011, 11:14   #3
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Re: Talk 08 £2 !!!!

The VM TOS states the following

Quote:
Talk 08 £2: Includes 250 minutes each month of direct dialled voice calls calls to UK numbers starting 0845 or 0870. You must keep your Talk 08 £2 package for at least 30 days. Available to Virgin Phone customers only. We reserve the right to vary the inclusive minutes within the Talk 08 £2 plan. We will publish these changes on our website, so check virginmedia.com/callingcosts regularly. The changes will take effect when posted on the website. Further terms and conditions apply, see virginmedia.com for details.
Which numbers are you being charged for? If 0844 then you need the Talk 05 package
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Old 25-03-2011, 14:47   #4
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Re: Talk 08 £2 !!!!

Surely, the words 250 minutes each month gives a clue to a monthly payment
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Old 25-03-2011, 14:55   #5
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Re: Talk 08 £2 !!!!

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Originally Posted by Itshim View Post
Surely, the words 250 minutes each month gives a clue to a monthly payment
Not really, it doesn't mention money at all, just your monthly usage allowance.
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Old 26-03-2011, 00:33   #6
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Re: Talk 08 £2 !!!!

Sorry I dont have the email any more, but back to the question "Can I cancel it and if so how ?" Do I just call 150 ?
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Old 26-03-2011, 11:01   #7
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Re: Talk 08 £2 !!!!

Yes, I'd be pretty sure you can cancel this by phoning 150 (unless your bundle discount was dependent on its inclusion which is doubtful).
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Old 26-03-2011, 11:57   #8
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Re: Talk 08 £2 !!!!

Quote:
Originally Posted by Kymmy View Post
The VM TOS states the following



Which numbers are you being charged for? If 0844 then you need the Talk 05 package
virgin have a addon for 0844 too ? i didnt know what and i can not find it online ?
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Old 29-06-2011, 10:22   #9
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Talking Re: Talk 08 £2 !!!!

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Originally Posted by PeteLockwood View Post
virgin have a addon for 0844 too ? i didnt know what and i can not find it online ?
This explains it all OK I think,

http://shop.virginmedia.com/the-lega...gal-stuff.html

I subscribed to the "Talk 08" £2.00 yesterday.
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Old 29-06-2011, 11:52   #10
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Re: Talk 08 £2 !!!!

I think it covers all number starting 08.
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Old 29-06-2011, 12:00   #11
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Re: Talk 08 £2 !!!!

Talk 08 £5 does. Talk 08 £2 is 0845/0870 only
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